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Extended Stay America - Seattle - Mukilteo
- Hotels
- Mukilteo, WA
About this business
Location details
3917 Harbour Pointe Blvd. SW, Mukilteo, WA, 98275, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property is showing its age, worn torn chair, room smelled Smokey although it’s a non smoking facility. Breakfast bare minimum. Staff however are nice
Business response:
Dear Nicki, Thank you for being our guest and reviewing your experience. Although we are glad you are pleased with the staff, we apologize for your disappointment with the breakfast, the smoke smell, and the outdated hotel's property. We always strive to provide the best experience, and we regret this was not what you experienced. We appreciate the feedback as it helps us improve areas needing attention for a better experience. We hope you will allow us to show our commitment to the outstanding stay you deserve.Sincerely,Hot... read more
My room was not clean properly and there were some damages in the bathroom and paint all over the bathroom. I requested to have my room changed but the front desk said they're all sold out. Very disappointed to be treated like this and I have been staying at this properly for quite sometimes whenever I'm here for work.
Business response:
Dear Amit, Thank you for bringing this to our attention. We apologize for the inconvenience and disappointment you experienced during your recent stay. We take all guest feedback seriously and will investigate the issues you raised with our housekeeping and maintenance teams. We understand that you requested a room change, and we regret that we were unable to accommodate your request. However, we will ensure that the issues you experienced are addressed immediately to prevent similar incidents from happening in the future. W... read more
Horrible hotel stinks like cigarettes I checked in but had to get out asap didnt stay the night the room smelled a lot cigarettes and my kid has asthma had to lose money and get a different hotel
Business response:
Dear Viridiana, Thank you for being our guest and for the valued feedback. We are sorry for the issues you had with us. The hotel follows strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can address it appropriately. Please return; we hope to give you the seamless stay you deserve.Sincerely,Hotel Management
The prices was extremely expensive for this hotel. The property is very old. Bathroom and kitchen very outdated. I would not stay on extended america again
Business response:
Dear Raquel, Thank you for your review of our hotel. We aim to provide our guests exceptional service and amenities; therefore, we apologize for not meeting your expectations. We will share your opinions regarding the price of your visit appropriately. We appreciate your business and look forward to exceeding your expectations on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Mukilteo
How is Extended Stay America - Seattle - Mukilteo rated?
Extended Stay America - Seattle - Mukilteo has a 3.5 star rating with 2,085 reviews.
When is Extended Stay America - Seattle - Mukilteo open?
Extended Stay America - Seattle - Mukilteo is open now. It will close tomorrow at 12:00 a.m.