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Extended Stay America - Seattle - Southcenter
- Hotels
- Tukwila, WA
About this business
Location details
15635 W. Valley Hwy., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The shower was gross, either rust or mildew. The breakfast was only coffee with a few small wrapped oat bars and muffins. There is no ice machine
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered and that we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our brand leaders to determine new breakfast offerings. Kindly note, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Check in Service was terrible. It was midnight when we checked in, and we had to wait approximately 37 minutes for a clerk to show up to check us in. When we complained about the wait, he got very defensive and told us we should be more patient with people who are working. When we asked him for his name, he refused to give it to us.
Not for me The location is closed to the freeway. I could here the noise from the traffic. The hotel feels like an apartment complex. The walkway to the room wasn’t cleaned. Trash bin in each corner for patron to empty their own trash because there wasn’t room service each day unless for a nominal fee. The room wasn’t cleaned. Lint dust was hanging from the vent in the bathroom. The vent turned on when the light switch turned on. There wasn’t an option to turn off the vent and used the bathroom light as night light. The grou... read more
Business response:
Tonya, please accept our apologies for the cleanliness & maintenance issues you encountered in your room and regret your stay was not a pleasant one. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Should you stay with us again please request a suite in the quietest area of the building, and we'll do our best to honor your request. Thanks for the feedback. Sincerely, Hotel Management
Bed bug Bed bug,,,,,,,,,,,,,,,,,,,,,,,,
Business response:
Dear Guest, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Unsanitary This hotel has bed bugs and leaves crusty blood stains on the sheets
Business response:
Dear Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Southcenter
How is Extended Stay America - Seattle - Southcenter rated?
Extended Stay America - Seattle - Southcenter has a 3.1 star rating with 1,886 reviews.
When is Extended Stay America - Seattle - Southcenter open?
Extended Stay America - Seattle - Southcenter is open now. It will close tomorrow at 12:00 a.m.