Extended Stay America - Seattle - Southcenter

Walter 

on Expedia

6 years ago

You're criminals of racketeering Class Action I never knew that I was staying there I never paid to stay there intentionally but I do see the money was taken from my account and not returned by your company I'm upset about this and I want my money back but you guys blew me off and told me if it's my bank's responsibility now I'm dealing with my bank and you guys are going to get billed again for the time that the money you guys took that was in there to pay restitution and the time it's going to take before I receive that mo... read more

Anonymous 

on Expedia

6 years ago

I would have to say everything was fine with the room except the fan was making a loud obnoxious noise every time the light was turned on and the room having no windows and being stuffy. Upon checking out I asked for a late check out which I was granted 12pm.. I get a call around 11:30 from a agent at the front desk asking if we need help with our check out. I advised her we were granted a 12 o clock check out. She then stated “oh I wasn’t told that alright then.” Moving forward around 12:06 we get a knock at the door in whi... read more

Anonymous 

on Expedia

6 years ago

the room fee charged twice and never get refund I paid room fee when I booked for my boss to business trip, but this hotel charged again to his card when he stay there. I asked to refund but they ignore me. 

Rick 

on Expedia

6 years ago

Smelly Room smelled like pee 

Anonymous 

on Expedia

6 years ago

I did not get to stay at this property, they sent me to the Kent Washington sister property. I was not sent an email or a phone call to tell me they overbooked.My daughter and I flew from California arrived after 8pm only to be told they over booked and they sent me to the Kent Washington location. The only reason I made the reservation there was my son in law is staying there while working in Seattle, We flew up to see him. my daughter stayed there with her husband ,I was in Kent we had to use lift for her to get to my hote... read more

Anonymous 

on Expedia

6 years ago

Went in to check in and the counter was not attended....waited more than 20 mins 

Anonymous 

on Expedia

6 years ago

May skip next time. The location was good where near the sea-tac airport. Also close to the Westfield mall that easy to get some food and shopping. However, the room was awful and smelled. The ground carpet is in really bad condition and some burned marks. The lights also didn’t functioning well.