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Extended Stay America - Seattle - Tukwila
- Hotels
- Tukwila, WA
About this business
Location details
15451 53rd Ave. S., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Except for being woken up at 10:30pm by housekeeping banging on the door (I presume they did not realize we were in the room, but definitely strange to clean rooms at such a late hour) this stay was fine.
Business response:
Thank you for your feedback. We are sorry for the difficulties you faced during your stay and the service issues you experienced. Your comments have been shared with our housekeeping staff to ensure our focus remains on exceptional service. Thank you again for being our guest, and we would appreciate you giving us another opportunity to serve you with a much better stay. Sincerely, Hotel Management
No pots and pans, no utensils, crappy tv channels, not enough parking, too noisey, in between two highways, won't be back
Business response:
Thank you for sharing your experience with us. We apologize for the difficulties and the noise issues you faced while you were here. We will follow up on your concerns to ensure we are well poised to serve our future guests. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. We appreciate your comments and hope you will reconsider and stay with us the n... read more
The property was under reno. My room had a flood in the kitchenette which resulted in all the cupboards & doors swollen. There was dog food on the kitchenette chair and the table was dirty. The washroom baseboard trims were ripped off of the wall and the tub was very dirty! Basically the room was very worn for an ESA. The person who checked me in was very verbal with another worker with language which was not indicative of a class operation. Motel 6 would've been better than this place. The room did not reflect the photo's i... read more
場所は良いですが、施設はあまり。。エレベーターも稼働しておらず、荷物運ぶのも大変でした。
Business response:
Thank you for the feedback. We apologize for the problems with the elevator. Your comments were shared with our engineering department, and the problem has since been corrected. Thank you for your valuable feedback, and for taking the time to post a review. We hope to have the opportunity to be of service to you the next time you are in the area. Sincerely, Hotel Management
The hotel was overbooked when I arrived and there were no rooms available. I stayed on hold with Expedia for over two hours. The agent Expedia disconnected from me twice while I was on hold. I sat on hold sometimes as long as 30 minutes without each and checking in on me to let me know what was happening. After two hours of callbacks and hold time, The agent finally found me a dirty hotel in a dangerous area. I’ve had problems like this with Expedia before but this one was by far the worst. I had to drive over 30 minutes in ... read more
Worst experience ever. I check in 8-7-2019 around 2:30ish for a stay spanning two days which was hard for the clerk to process. … READ MORE Trip typeBusiness Rooms1.0Service1.0Location3.0 Read the rest of Eagles Wings review https://www.google.com/travel/hotels/extended%20stay%20america/entity/CgoIvaLk_cX62osGEAE/reviews?key=CgoIvaLk_cX62osGEAE&g2lb=2502548%2C4208993%2C4215767%2C4223281%2C4253230%2C4253565%2C4254308%2C4258168%2C4260007%2C4274032%2C4276661%2C4282211%2C4282357%2C4282366%2C4288707%2C4288815%2C4289413%2C4291191%... read more
Guess you get what you pay for. There was a smelly trash can near my room with a partially full bag near it. The room smelled like cigarettes.
Business response:
Thank you for posting a review of your stay. We apologize for the odor you experienced while you were here, as it is never our intention to disappoint our guests. Your feedback has been shared with our housekeeping team, and we’re working with them so we can redouble our efforts to remove the smell from our property. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Cleanliness was bad trash can overflowing outside,walkway needs cleaning.dirty behind toilet also no dishes silverware pots and pans in room you have to ask for them
Business response:
Thank you for being our guest. We apologize for the cleanliness issues you encountered while you were here and for the inconvenience you had due to our dishware policy. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in ... read more
Frequently asked questions about Extended Stay America - Seattle - Tukwila
How is Extended Stay America - Seattle - Tukwila rated?
Extended Stay America - Seattle - Tukwila has a 3.2 star rating with 2,035 reviews.
When is Extended Stay America - Seattle - Tukwila open?
Extended Stay America - Seattle - Tukwila is open now. It will close tomorrow at 12:00 a.m.