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Extended Stay America - Seattle - Tukwila
- Hotels
- Tukwila, WA
About this business
Location details
15451 53rd Ave. S., Tukwila, WA, 98188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
100% would not recommend to anyone, you won’t to satisfy.
Business response:
We apologize for the disappointing experience you had as our guest and for the issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit. Sincerely, Hotel Management
Business response:
We value your feedback.
The hotel was overbooked when I checked in. I went to another hotel chain.
Business response:
We appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Staff was great. Facility needs updating. Iron was missing from the room. Had to move from one to another due to lack of cleanliness of tbe first room
Business response:
Thank you for being our guest and for the sharing your feedback. We are happy to know you were impressed by our cordial staff. However, we are sorry for the housekeeping issues you had in your initial room, but we are glad our staff moved you to another room and ensured that you were comfortable. We hope you will consider coming back so we can make your next visit pleasant in every respect. Sincerely, Hotel Management
Business response:
We value your feedback.
I had reservations for a week that i reserved with my credit card. When i got to the property to check in, i was told that they had no more rooms and had to scramble to find another place to stay. On top of that, i woke the next morning to find they had charged my card for a one night stay for a cancellation fee!!
Business response:
Dear Valued Guest, Thank you for your for bringing this to our attention. We take your concerns very seriously, as we never wish to cause our guests’ any inconvenience. We invite you to contact us directly at the hotel with the details of your reservation so that we may look into these matters further. Sincerely, Hotel Management
Hice una reservación cuando llegue al lugar la mujer me dijo q no podía darme la habitación porque no tenía personal de limpieza así q no tenía disponibles
Business response:
Thank you for choosing to stay with us. We apologize on behalf of the entire staff for not having your room ready upon your arrival, causing you to have to wait. Our team is reviewing this situation to see what went wrong and taking extra care to avoid this in the future. We are extremely sorry for the inconvenience you were caused. We appreciate your comments and hope you will consider returning to our hotel so we can provide you with the hospitality you deserve. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
That Bed Was The Most Uncomfortable Bed I’ve Ever Tried To Slept In And What Kind Of Basic Cable Don’t At Least Have ESPN
Business response:
Thank you for staying with us and posting your feedback. We are sorry we only had limited channel selections to offer you and that you found our bed uncomfortable. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Seattle - Tukwila
How is Extended Stay America - Seattle - Tukwila rated?
Extended Stay America - Seattle - Tukwila has a 3.2 star rating with 2,035 reviews.
When is Extended Stay America - Seattle - Tukwila open?
Extended Stay America - Seattle - Tukwila is open now. It will close tomorrow at 12:00 a.m.