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Extended Stay America Select Suites - Akron - South
- Hotels
- Akron, OH
About this business
Location details
3325 Fortuna Dr, Akron, OH, 44312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to review your recent stay at our hotel, Jean. I'm sorry we didn't get your recommendation and wish that our accommodations had better met your needs during this stay.
lots of big dogs in this hotel. very noisy
Business response:
Thank you for reviewing your stay with us, David. We apologize that our pet-friendly atmosphere failed to satisfy your expectations. We apologize for any inconvenience that this caused, but we do wish you the best in your future travels.
The bed was broken ,to much noise.and could not turn down heat
Business response:
Hello Debbie. Thank you for reviewing and rating your stay. We hate to see that you experienced issues with the bed and noise levels, along with the problems with the heating unit. Our team goes out of their way to address these types of concerns once they are brought to their attention and we hate to see that this did not happen for you. We will make sure that we communicate these concerns to our staff in order to avoid these types of issues in the future. Thank you for allowing us to host you and we wish you all the best i... read more
Business response:
Thank you for taking the time to rate your stay with us, Bryan. We are so sorry that you did not enjoy your time with us. We do hope that your future travels are wonderful ones.
Worst place Smells of dog pee and poop. You will find dog hair everywhere. Hallways are smoke filled. They will make you sign off you smoke they charge 250$ but how does everything smells of smoke. Good luck checking in late at night. The 500 number does not work to get into front desk so you may end up slewping in your car. Theu do not take any responsibility for dead phones.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
If you love pig pens & outhouses I find it very discomforting to sleep, eat and bathe in a dirty room.
Business response:
Thank you for your honest review. We are disappointed to see that you did not enjoy an exceptional stay. Our teams perform routine daily checklists to ensure that this is never a guests experience. We are terribly sorry to see that we may have overlooked something and will make sure that we communicate these concerns with our housekeeping team in order to make the proper corrections moving forward. Thank you for allowing us to host you and we wish you all the best in your future travels.
The noise and the questionable guest are enough to never support this business ever again! The fact that the front desk closes at 7pm with no sort of staff on site is scary! There was people outside with folding chairs hanging out smoking and what seemed to be drinking. A guy hit on me and i felt weird even leaving my room for a food run! I didn't fee safe at all. So much so, that I left after only being there a couple of hours.
Business response:
We appreciate you taking the time to share the details of your experience with us, Stephine. We sincerely apologize for any uneasiness that you felt during your time with us. We know how important your safety and comfort is, and apologize for the troubles you encountered during your stay. We make every effort possible to make sure that your stay feels like home and we are so sorry for any inconvenience that this caused. I can assure you that we will review these concerns with our team directly for immediate action and resolv... read more
Frequently asked questions about Extended Stay America Select Suites - Akron - South
How is Extended Stay America Select Suites - Akron - South rated?
Extended Stay America Select Suites - Akron - South has a 3.3 star rating with 791 reviews.
When is Extended Stay America Select Suites - Akron - South open?
Extended Stay America Select Suites - Akron - South is open now. It will close tomorrow at 12:00 a.m.