Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd.

Business response:

Dear Guest, We regret that the overall experience did not fully meet expectations during your stay. Our Select Suites concept is designed to provide apartment-style accommodations with essential comforts at value-driven rates. Guest rooms include features such as a microwave and full-size refrigerator, while additional kitchenware is available through the front desk for a nominal fee. We appreciate you taking the time to share your feedback and hope to have the opportunity to provide a more satisfying stay in the future. Sin... read more

Business response:

Dear Guest, Thank you for taking the time to review your stay with us at Extended Stay America. While your comments are brief, we’re delighted to know that you had a positive experience here. It was a true pleasure to have you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We’re sorry to hear that your experience did not fully meet expectations. We regret the concerns you experienced with the shower and the noise from the AC unit, as we understand how this would have impacted your comfort and rest. Your comments have been shared with our team to strengthen attention to maintenance and overall room condition. We hope to have the opportunity to provide a more comfortable and seamless stay in the future. Sincerely, Hotel Management