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3316 Busbee Drive, Kennesaw, GA, 30144, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great location and staff was friendly but this hotel needs a remodel really badly. Rooms smelled like old cigarettes, dark and paint is tired.
Business response:
Dear Tim, Thank you for staying with us and sharing your feedback. We are pleased you had a pleasant time here and were happy with the services of our team. However, we are sorry that the condition of our suite did not meet your expectations. We have taken note of your observations regarding the need to update and renovate, and currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. We are continually str... read more
Nice sized room, but not even a coffemaker. Not really set up as day by day hotel.
Business response:
Dear John, Thank you for providing feedback on your recent stay at Extended Stay America. We are glad to hear that you found your room to be spacious. Regarding your feedback about our hotel not being set up as a day-by-day hotel, we would appreciate further details to understand what you mean by that. We always strive to provide a comfortable and convenient experience for all our guests, regardless of their length of stay.Thank you again for your feedback, and we hope to welcome you back in the future and provide you with a... read more
Nice place to stay Everything was nice.Ms Kim and Asia are the best. My favorite place to stay
Business response:
Dear William, Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know we met your expectations. We have shared your appreciation with our team, as any compliment is a booster for better service. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Business response:
Dear Martin,Thank you for your positive review, we look forward to seeing you again soon!
Business response:
Dear Carol,Thank you for your positive review, we look forward to seeing you again soon!
Business response:
Dear Jorge, Please accept our sincere apologies for the disappointing experience you had with us. If you made a reservation through a third-party booking site, we suggest you contact them for any financial inquiries. However, please don't hesitate to reach out to us directly at the hotel for any assistance. We hope you will allow us a future opportunity to host your stay and show you the impeccable hospitality we are known for.Sincerely, Hotel Management
No utensils or plates. Some small cockroachs.
Business response:
Dear Raymond, we are very disappointed that we did not meet your expectations during your visit. Our team strives to ensure each guest has a pleasant stay, so we apologize that this was not your experience. We appreciate you sharing these details and are very grateful for your patience. We hope you will stay with us again so we can show you the hospitality you deserve.Sincerely,Hotel Management
Ust okay
Business response:
Dear Dwayne, thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
Cabinet doors need to be cleaned better, had greasy residue on doors
Business response:
Dear Bronson, thank you for reviewing your stay at Extended Stay America. We are pleased to read your stay with us was pleasant. We strive to provide an exceptional stay to all our guests. Also, we have noted your concern, and please be assured we will address this appropriately with our team. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. has a 4.2 star rating with 799 reviews.
Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. is open now. It will close tomorrow at 12:00 a.m.