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Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd.
- Hotels
- Kennesaw, GA
About this business
Location details
3316 Busbee Drive, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was better than expected.
Business response:
Dear LaToya, thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Dear Stephen,Thank you for your positive review, we look forward to seeing you again soon!
Red nail polish stains in shower and on counter. Floor sticky. Staff very pleasant.
Business response:
Dear Stephanie, Thank you for your positive review, we look forward to seeing you again soon!
Business response:
Dear Stephanie,Thank you for choosing us to accommodate your travel needs. We look forward to seeing you again soon!
Reeked of cigarette smoke in the halls, needs to be updated, the desk and dresser in the room was raggedy. Pet friendly...dog was barking!!!
Business response:
Dear Guest, although your rating does not reflect your review. We apologize for your concerns about the smoke smell you faced in the hotel and other concerns; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Business response:
Dear Valued Guest, Please accept our sincere apologies for the disappointing experience you had with us. If you made a reservation through a third-party booking site, we suggest you contact them for any financial inquiries. However, please don't hesitate to reach out to us directly at the hotel for any assistance. We hope you will allow us a future opportunity to host your stay and show you the impeccable hospitality we are known for.Sincerely, Hotel Management
It's been very quiet and I work alot so that really helps with my sleep and you really can't hear all the pets that are here. Awesome
Business response:
Dear Rose,Thank you for choosing us to accommodate your travel needs. We look forward to seeing you again soon!
Pleasant Stay, Great Staff The hotel was conveniently located to great eateries with a good variety. The staff was top notch: accommodating and friendly. One issue is the side door card reader did not function properly. Multiple guests warned us of this issue. The only "temporary fix" was to leave it cracked open, which made it unsafe for other guests. Also, not a fault of the hotel directly but there was a lot of dog feces on the property. The hotel had trash bins and bags available but might need signage to remind dog owne... read more
Business response:
James, thank you for choosing Extended Stay America. We are delighted to hear you had an enjoyable stay, and our location was perfect for your needs. It is nice to know that our thoughtful associates left a lasting impression. With that said, we are sorry for the inconvenience you had while here. We have taken note of your comments and look forward to welcoming you back! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd.
How is Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. rated?
Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. has a 4.2 star rating with 799 reviews.
When is Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. open?
Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd. is open now. It will close tomorrow at 12:00 a.m.