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Extended Stay America Select Suites - Atlanta - Lithia Springs
- Other
- Lithia Springs, GA
About this business
Location details
1356 Trae Lane, Lithia Springs, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Outdated furniture, old utensils
Unhappy with our stay When we arrived, we waited 20 mins before anyone came to help. Another customer called and had to have her come help. There were roaches in the bathroom. The entire floor smelled of weed. The remote for the TV did work. Once we had one that did, none of the channels were available. Overall, not a great experience.
Maybe after some extermination:) I wouldn't waste your time or money here. There were bugs in all three rooms that bit our kids. The power was out for 3 hours. The hotel says free breakfast, but there was none. The keys didnt work on many of the doors to get into the building. The person working didnt apologize or anything. Im reallllllly hoping it is better when they "officially" change to an extended stay...which seemed to be the reason for many of the issues according to the person working. There is also a $100 incedentia... read more
People outside the door smoking marajuana, ac few possinle drug deals going on in the hallway and front desk is more worried about my son not having shoes on when he came downstairs Staff is also rude and very uncaring the list goes on but i will stop there
Someone should be on site around the clock to facilitate gust checking in to property.
Business response:
Thank you for reviewing your stay with us, Dock. We apologize that you were not aware of our lobby hours prior to checking in. Since we are more of an extended stay, we do offer limited hours. We are so sorry if this impacted your time with us and wish you the best in your future travels.
The room had a stale smell to it, roaches where everywhere! I had to pay for free WiFi. Never experienced a hotel like this ever!
Business response:
Thank you for taking the time to rate your stay with us, Mayon. We apologize for the issues that you encountered with the pest sightings and amenity offerings. We never want your time with us to be less than perfect and we will use this an an opportunity to improve.
We had a late check in and had to call a number and wait outside for 10 minutes because no one was at the front desk. There was a beeping noise outside our room that kept me up all night.
Business response:
Thank you for taking the time to review your stay, Suzanna. We apologize that you did not enjoy your time due to the check-in experience along with the noise levels. We will communicate these concerns with our team for proper action and resolve.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Lithia Springs
How is Extended Stay America Select Suites - Atlanta - Lithia Springs rated?
Extended Stay America Select Suites - Atlanta - Lithia Springs has a 3.3 star rating with 941 reviews.
When is Extended Stay America Select Suites - Atlanta - Lithia Springs open?
Extended Stay America Select Suites - Atlanta - Lithia Springs is open now. It will close tomorrow at 12:00 a.m.