This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
- Hotels
- Atlanta, GA
About this business
Location details
2010 Powers Ferry Road, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a huge cockroach in our room, it took forever to check in, all the furniture was old and worn, the pool was not clean, they advertised breakfast but there was none….
Business response:
Dear Maureen, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. Your comments are shared with our management team for further action on updating the areas outlined. Until then, we will continue serving our guests with clean, fresh, and up-to-date accommodation. We hope you will choose us again and we promise to provide a better service.Since... read more
Worst ever No hot water no ice
Business response:
Dear Hezekiah, We appreciate you taking the time to review our property. Our main objective is to provide our guests an enjoyable and unforgettable experience. We sincerely apologize for the inconvenience caused by the lack of hot water and ice during your stay. If this happens again in the future, please inform our front desk, and we will be more than happy to help you. We have noted the issues you mentioned and we will look into this. We hope you will consider giving us another opportunity to surpass your expectations on y... read more
We walked into our rooms stains everywhere broken drawers and broken doors! Dirty smelly dogs barking! Smelt like pee.
Business response:
Dear Elizabeth, We are sorry for not meeting your expectations. The cleanliness and room conditions you describe are unacceptable and not representative of our quality standards. We will address this with our staff and ensure they are better attended. Also, the rooms need to double check before being allocated to the guest. We apologize for the dog barking and for the frustration this caused. If this happens in the future, please let our front desk know, as we have a pet policy so our guests are not disturbed. We hope you wi... read more
Staff was friendly
Business response:
Dear Noah, we apologize for not meeting your expectation and for any inconvenience you may have faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. Thanks for complimenting our staff for their service, and we hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
How is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood rated?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood has a 3.2 star rating with 1,611 reviews.
When is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood open?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood is open now. It will close tomorrow at 12:00 a.m.