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Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
- Hotels
- Atlanta, GA
About this business
Location details
2010 Powers Ferry Road, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds were rock hard AC took forever to cool the room
Business response:
Thank you for taking time to review our hotel. We are sincerely sorry for the issues you encountered with the air conditioning unit. We have asked our engineering staff to immediately service the unit in the room that you occupied. We also regret the disappointment you had with the comfort of your bedding. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. We hope to have another opportunity to welcome you back to our hotel in the future. S... read more
Do not stay here. Hotel was dirty. Trash and cigarette butts everywhere on property. Carpets in room stained and filthy. They do not clean the room daily. You have to go the the desk, sit and wait for an employee to come, and ask for clean towels, TP, trash bags, etc. Room is supposed to be stocked with pans and dishes. Nope. Had to go ask for those too. They gave us a bunch of half broken, dirty dishes. Cabinets in bathroom were screwed together so they did not fall apart. Bathroom counter was stained. Shower rod was fallin... read more
Business response:
We apologize for the cleanliness issues you faced while you were here. We take the cleanliness of our property very seriously, and what you encountered is not a normal occurrence at our hotel. Your feedback has been shared with our housekeeping team, and we're working with them to tighten procedures to make sure that we deliver a superb stay every time. Please reconsider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
The location was great, the price was a little steep for an extended stay. The cabor satellite was horrible.
Business response:
Thank you for being our guest. Although our location was ideal for you, we're sorry for the inconvenience you had due to our cable service and that you feel our accommodations did not provide the value you were hoping for. We conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Not recommended We were just passing through on the way to Florida and stopped for the night. The Front desk was ok at first and when we had to go back down there was rude. She sent us on a wild goose chase to find the room only to discover keys didnt work. The room was for 6 (which is what we needed) but not near enough of anything for 6. Had to go down for bedding for sleeper sofa that wasnt barely enough for 1 much less 2 people. There wasnt a cover on one of the lights. To top it all off there was a dead roach on floor. ... read more
Business response:
Tammy, thank you for choosing our hotel for an overnight stay. We apologize for the difficulties you encountered while you were here. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. Please consider giving us another opportunity the next time your travels bring you this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
How is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood rated?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood has a 3.2 star rating with 1,559 reviews.
When is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood open?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood is open now. It will close tomorrow at 12:00 a.m.