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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rude and gross Had to have a procedure done at hospital near this hotel. Trying to get some rest night before and cleaning staff is yelling down the hall and vacuuming at 830pm. I also had requested a late checkout due to pricedure time and front desk was very unprofessional and rude towards to my husband about the request when we’ve never had a problem with this before at other extended stays. Bathroom tub had shower gel residue like tub wasn’t cleaned well. Long hairs found on toilet. Grab and go breakfast was a joke. Old,... read more
Business response:
Dana, thanks for being our guest. We sincerely apologize for the difficulties you encountered while being here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this a... read more
Barely does the job Convenient location, but otherwise not a great hotel. The room wasn't clean when we arrived and wasn't cleaned during our stay. The room wasn't ready to sleep as many people as we had made a reservation for (the pull out couch had no sheets when we arrived late at night). The front desk had no blankets or pillows. The "free breakfast" is just coffee. The bed was scratchy and not the most comfortable. You have to pay for wi-fi that works at modern speeds.
Business response:
Thanks for being our guest. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. We sincerely apologize for the difficulties you encountered and regret the inconvenience caused to you while being here. Your feedback is important to us, so it has been shared with appropriate individuals in an effort to improve our service and facilities moving forward. Please consider a return visit so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Good location near the medical facilities and a go Everything about the hotel is old and beat up. The hallways have an awful smell. The room did not have many items that should have been there (towels, coffee, mugs, tissues, etc.)
Business response:
Chris, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We would like to inform you that all the in-room amenities are available at front desk and it's complimentary. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, H... read more
It was a nightmare!
Business response:
Thank you for rating your recent stay. Our goal is to provide every guest with an outstanding stay, and from your rating, it appears that we did not do that for you. We apologize for difficulties you experienced and hope you will give us another chance to provide you with the hospitality and service you should always expect from our hotel. We hope to see you again soon. Sincerely, Hotel Management
So so Worker seemed like she didn't want to be there took forever to come out the back. Room had no trash can or no towels. Bad smell when u walk in the room.
Business response:
Thank you for bringing these issues to our attention. We sincerely apologize for the cleanliness and service issues you experienced during your stay. This is certainly not acceptable and will be working with the appropriate department heads to see where we fell short and to ensure it does not happen again. We are really sorry for your experience and hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Emergency stay hotel only. The staff was very pleasant but the Hotel cleanliness was horrible!
Business response:
Thank you for taking the time to post a review. We sincerely apologize for the cleanliness issues you experienced, as well as the fact that we did not completely address these to your total satisfaction. We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our housekeeping team to make sure they are being followed each and every time a room is cleaned. We can absolutely do better, so we hope you will give us an opportunity in the future to provide the service and hospit... read more
Disappointed Dirty, small "Lobby." Never got towels or wash cloths after waiting five to six hours. Left before midnight and braved the icy roads.
Business response:
Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Bad hotel and service not good Our initial night at 6330 Peachtree was awful. The second room that I booked the following happened: . someone else was in the room . was given another room, still, someone else was in the room. once we were settled, supposedly, there were occupants that were smoking marijuana that set off my nephew's asthma. . We were going to look for another hotel, but the clerk offered another hotel room at 905 Peachtree; due to the weather conditions in Atlanta. . Towels were not of good quality.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Hotel has admin issues After I was harassed and threatened with police intervention because I was merely requesting an accurate credit card receipt from the hotel of my payment made directly to the hotel, I cannot recommend this venue. I was in a hurry, but confusion and delay seemed to reign with anything associated with the front desk operations (including obtaining keys, payments, billing statements, and obtaining access to internet service). During the stay, the front desk staff was constantly changing, with only a few w... read more
Business response:
Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Since this is an anonymous review, please reach us out so we can look into the issue and assist you further. We hope you will give us another chance to provide you with the hospitality you deserve. Thanks again for your feedback. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,134 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.