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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stoped at Extended Stay Hotels in Perimeter Area. These hotels should be inspected. Very dirty, even in lobby. Lots of hair in sink and bathtub. Iwe know these are budget hotels, but really these are filthy.
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel. We will address this matter with our housekeeping associates immediately to take corrective action so that it does not happen again. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Not recommended I arrived for check in. I waited for at least 30 minuets. There was ONLY ONE person working who was responsible for checking people in, cleaning the rooms, etc. after waiting that long, I discovered that she (the hotel desk clerk) had cancelled my reservation - without any explanation. I don’t wasn’t late arriving or anything. I was frustrated but in a way I was relieved. NO ONE who was staying there seemed happy. They had arrived and their rooms had not been cleaned, the beds weren’t made, and the towels wer... read more
Business response:
Jennifer, on behalf of our entire team, we thank you for staying with us and we apologize for the confusion with your reservation. After a long travel day, we know how frustrating it can be to encounter an issue during check-in. We are happy the team was able to resolve the issue quickly, and the rest of your stay was enjoyable. Thank you for your feedback and again, we apologize for your inconvenience. Sincerely, Hotel Management
Very dirty hotel with no amenities and very poor service. It is in a good location, however. This is my second and last time at an Extended Stay hotel; they are just very poorly maintained and run.
Business response:
Thank you for choosing our brand once again. We are sorry our hotel did not live up to your expectations and regret the inconvenience caused. Your comments have been shared with the entire team, and we will take the appropriate steps to prevent these problems from happening again. We will also redouble our efforts and will be training to better serve our guests. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Great location!! But filthy!!! Theo hotel needs to be shut down and quarentine. The first room i was given was looked liked someone was still in it. The trash was running over at elevators and was stinky. The second room had blood on sheets at this point we were tired and all other hotels were booked sue to new years cwlebration. We had to sleep on soda with our clothes on. This was the worst experience ever. But never again and the front desk lady was rude like it was our fault the rooms were gross. I should've sleep in my ... read more
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Man... read more
Bathroom was pretty decent and clean at least. Beds were really uncomfortable and really hard. That was really my only complaint was the beds being uncomfortable. Staff was real friendly.
Business response:
Michaela, it is disheartening to read you were unhappy with your stay. This is not the level of service we provide and it certainly doesn’t match our standards. Your comments are appreciated, and it has initiated additional training for our associates as we continuously improve. We hope to have another opportunity so we can show you the example of our hospitality. Sincerely, Hotel Management
You get what you pay for! Very disappointed with the conditions of the room (broken drawer, damaged fridge, shaved hairs around the sink). Generally extended stays are fairly decent but not this one; they said they offer breakfast but then only provided snack bars. And the free WiFi was so limited that I needed to use my hotspot instead.
Business response:
We sincerely apologize for the difficulties you encountered during your stay. Our efforts are always to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is of utmost value, so it has been discussed with appropriate team members in an effort to enhance our future guest experiences. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Rude and gross Had to have a procedure done at hospital near this hotel. Trying to get some rest night before and cleaning staff is yelling down the hall and vacuuming at 830pm. I also had requested a late checkout due to pricedure time and front desk was very unprofessional and rude towards to my husband about the request when we’ve never had a problem with this before at other extended stays. Bathroom tub had shower gel residue like tub wasn’t cleaned well. Long hairs found on toilet. Grab and go breakfast was a joke. Old,... read more
Business response:
Dana, thanks for being our guest. We sincerely apologize for the difficulties you encountered while being here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this a... read more
Barely does the job Convenient location, but otherwise not a great hotel. The room wasn't clean when we arrived and wasn't cleaned during our stay. The room wasn't ready to sleep as many people as we had made a reservation for (the pull out couch had no sheets when we arrived late at night). The front desk had no blankets or pillows. The "free breakfast" is just coffee. The bed was scratchy and not the most comfortable. You have to pay for wi-fi that works at modern speeds.
Business response:
Thanks for being our guest. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. We sincerely apologize for the difficulties you encountered and regret the inconvenience caused to you while being here. Your feedback is important to us, so it has been shared with appropriate individuals in an effort to improve our service and facilities moving forward. Please consider a return visit so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Good location near the medical facilities and a go Everything about the hotel is old and beat up. The hallways have an awful smell. The room did not have many items that should have been there (towels, coffee, mugs, tissues, etc.)
Business response:
Chris, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes are made immediately to solve these problems. We would like to inform you that all the in-room amenities are available at front desk and it's complimentary. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, H... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.