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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Toilet had feces on seat, old trash left in room wine bottles chicken, etc. Room very dirty sinky. I would like a full refund. carpet had a very bad odor
Business response:
Angela, thank you for your candid feedback. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process and for that, we truly regret the inconvenience it caused. We are working with our housekeeping team to reiterate the importance of our daily duties to make sure this isn't repeated. We hope you will give us another opportunity to provide a bett... read more
Lovely Area TERRIBLE Hotel This hotel was FILTHY the service was TERRIBLE and RUDE. There was hair in the tub and sink. There was VOMIT in front of the building that was NOT CLEANED UP ALL DAY and the police was there in the morning arresting people!!!! The WIFI refused to work and I had to BEG for towels and sheets by the RUDE night manager. This is a TERRIBLE hotel in one of the NICEST areas of Atlanta. If you like bottom dwellers then this hotel is the place for you!
Business response:
Terrence, we strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management
Never stay again Poor experience. No ice machine. Poor amenities.
Business response:
Thank you for taking the time to review your stay. We are sorry we did not live up to your expectations and for letting you down. We would like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. We hope you will give us another chance to provide you with the excellent service you should always expect from us. Sincerely, Hotel Management
Unavailable We booked a room with 2 beds, but when we arrived we were told there was none available. We had to find another place to stay.
Business response:
We appreciate you taking the time to provide feedback, and we're sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
The hotel is so dated and needs some upgrade. Felt like staying in a very cheap motel.
Business response:
Raj, thank you for being our guest. We are sorry for missed meeting your expectations and regret the inconvenience caused. Your comments in regard to updating our property have been shared with the management. We hope to welcome you back soon. Sincerely, Hotel Management
Not satisfied could have had a ice machine The gym too small the hotel needs a make over
Business response:
Thank you for being our guest. Please accept our apologies for not meeting your expectations. We received many positive comments regarding our fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore, we do not have ice machines on our property. We will consider your feedback about hotel’s makeover while formulating plans for future renovations. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Entrance hall dirty and smelly with people hanging around, staff none existent although friendly when you found someone. Room was relatively clean although lots of dust and a beer bottle top on the floor from the previous occupant! The room also had a fully fitted kitchen, however a single utensil, not even a glass, cup or spoon. I am not in the habit of carrying these items with me so this made no sense? I never felt threatened but somehow the hotels location and people hanging around made it feel unwelcoming.
Business response:
Thanks for evaluating your stay. We are disheartened to read you were unhappy with our hotel policy in regard to kitchenware and the difficulties you experienced while here. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely... read more
Ha Lets start off by saying it was confusing about the two exact extended stays being next to each other We had 3 people in our room same sex. There wasnt enough towels, shampoo, pillows blankets etc.. shower slow to drain extremely slow. Thr one table leg was bent broken beds was not comfortable. Location for smoking area not given.
Business response:
We apologize for not meeting expectations and for the maintenance issues you encountered in your room. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We obviously have room to enhance and I assure you we will. We truly hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
don't forget to pack the febreze. Bring your febreze, toilet paper and plastic cups. Terrible odor in room. PTAC unit in room wasn't operating correctly.
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. Your concerns will be shared with our housekeeping and maintenance teams so that they will be more diligent in their efforts. We appreciate you bringing these issues to my attention and truly regret the inconvenience these caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,134 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.