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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unavailable We booked a room with 2 beds, but when we arrived we were told there was none available. We had to find another place to stay.
Business response:
We appreciate you taking the time to provide feedback, and we're sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
The hotel is so dated and needs some upgrade. Felt like staying in a very cheap motel.
Business response:
Raj, thank you for being our guest. We are sorry for missed meeting your expectations and regret the inconvenience caused. Your comments in regard to updating our property have been shared with the management. We hope to welcome you back soon. Sincerely, Hotel Management
Not satisfied could have had a ice machine The gym too small the hotel needs a make over
Business response:
Thank you for being our guest. Please accept our apologies for not meeting your expectations. We received many positive comments regarding our fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore, we do not have ice machines on our property. We will consider your feedback about hotel’s makeover while formulating plans for future renovations. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Entrance hall dirty and smelly with people hanging around, staff none existent although friendly when you found someone. Room was relatively clean although lots of dust and a beer bottle top on the floor from the previous occupant! The room also had a fully fitted kitchen, however a single utensil, not even a glass, cup or spoon. I am not in the habit of carrying these items with me so this made no sense? I never felt threatened but somehow the hotels location and people hanging around made it feel unwelcoming.
Business response:
Thanks for evaluating your stay. We are disheartened to read you were unhappy with our hotel policy in regard to kitchenware and the difficulties you experienced while here. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments have been shared with the appropriate team members, so we can take action to prevent these sort of issues from happening again. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely... read more
Ha Lets start off by saying it was confusing about the two exact extended stays being next to each other We had 3 people in our room same sex. There wasnt enough towels, shampoo, pillows blankets etc.. shower slow to drain extremely slow. Thr one table leg was bent broken beds was not comfortable. Location for smoking area not given.
Business response:
We apologize for not meeting expectations and for the maintenance issues you encountered in your room. We have shared your feedback with the respective teams and will certainly step up our efforts to improve our guest experience moving forward. We obviously have room to enhance and I assure you we will. We truly hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
don't forget to pack the febreze. Bring your febreze, toilet paper and plastic cups. Terrible odor in room. PTAC unit in room wasn't operating correctly.
Business response:
Please accept my sincere apology for the difficulties you encountered with your room. Your concerns will be shared with our housekeeping and maintenance teams so that they will be more diligent in their efforts. We appreciate you bringing these issues to my attention and truly regret the inconvenience these caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely, Hotel Management
Very dirty room. Stained carpet. Footprints on the picture frame. Dirty toilet upon arrival. Dirty stove. Very disgusted. Would not recommend!
Business response:
Megan, thank you for your review of our hotel. Our promise is to provide you with fresh, clean accommodations, and we are disappointed that did not occur during your stay. Please accept my apologies and know that we take our commitment to clean rooms very seriously and will be looking into the feedback you provided. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
This is not a usual hotel. It's a cheap way to rent an efficiency apartment for an extended period of time. The key didn't work for the first room they gave me. Luckily I asked if there was a coffee maker in the room which were wasn't. They gave me a coffee maker, coffee packets, cardboard cups and also a hair dryer, which I carried up to the second room with my luggage. There was no soap or glasses in the bathroom.The bedding was clean but thin. In the middle of the night I tried to call for an extra blanket and the phone d... read more
Business response:
We apologize for the difficulties you encountered during your stay with us. Our hotel is designed for guests who prefer a home-like living experience. Hence, we certainly understand why you may have found our amenities a bit different than traditional hotels. Kindly note, kitchenware, and the other in-room amenities are available at front desk and offered always complimentary to our guests. Also, we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. ... read more
Dirty room. Dirty room. Would not recommend. Not well maintained.
Business response:
We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our Head of Housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.