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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was quoted a queen bed, but the room had a full. This was definitely problematic, given I was in town for a surgical procedure and was not comfortable at all. There is a door that is left propped open and is a constant source of noise. People were coming and going through that door all night. But it is per friendly.
Business response:
Steven, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration, and we truly regret disappointing you. We are committed to providing a comfortable stay with exceptional service, and we hope to have an opportunity to better your experience whenever your travels bring you back to the area. Sincerely, Hotel Management
This place was a fraud. When we tried to check in, they told us that they tried to contact us to tell us that our room was not available hours before we got there but there was no contact number. This was a lie. They blamed us for booking through Expedia instead of direct with them. We spent hours trying to get another hotel far away. By the time the Expedia contacted the hotel, the manager stated that we declined the room. Another lie! It was a blessing in disguise because we stayed at another place with a much friendlier a... read more
Business response:
Thank you for your review. thank you for your review. We are disappointed to read about your experience and apologize for the issues you had with your reservation. We are reviewing this with our front desk team to see what went wrong, so we can avoid this in the future. We hope you will consider this as an isolated event and will give us another opportunity to provide you with a wonderful experience. Sincerely, Hotel Management
The halls smell of pee , the suites come with no cups , pots , pans , nor silverware . The front desk lady made it clear they don’t do housekeeping & I had to pay for my room after already paying through Expedia .
Business response:
Thank you for your review. We are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request ... read more
It’s ran down , unsafe and not clean. There wasn’t anyone at the front desk for long period of time.
Business response:
Nikkii, thank you for taking the time to leave a review; we appreciate your feedback. Please accept our apologies for the lack of attentiveness you encountered at our front desk. We know a first impression is essential, and what you experienced is not typical. Should your travels bring you back to Atlanta, we would welcome the opportunity to have you stay with us again and receive a much warmer welcome along with our outstanding hospitality. Sincerely, Hotel Management
Bad room The room was ok except for the fact that the sofa bed did not come with any linen and when we pulled the bed out of the sofa, it was stained with urine. The kitchenette didn’t have any utensils or cookware and the hallways smelled. I would not stay here again
Business response:
Thank you for choosing us and for taking the time to post a review. We apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We also regret your disappointment with our dishware policy. Please know, To ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is appreciated, and we will remind our fr... read more
I Pray I Will Never Have To Stay Here Ever Again!! The bathtub in the room was too filthy for me to even shower. There was a dog next door that barked all night. There was a terrible smell in the room. The phone in the room was broken. The iron in the room needed cleaning. Before I realized it I scorched an $80 blouse!!!!!
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Business response:
Carolyn, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.