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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Should be call motel!! We walked and immediately were hesitant but wanted to give it a try. We checked the room and it was filthy. They refunded our money and we had to look for another hotel. Horrible experience.
Business response:
On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Sincerely, Hotel Management
I arrived after 12am I waited 15 min before any staff came to the door. The staff was very rude. I wouldn’t tell my friends or family to stay there
Business response:
Thank you for choosing our hotel for your stay and for taking time to provide feedback. It was certainly disappointing to read about the problems you experienced at the front desk during check-in. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. It was our pleasure to have you as our guest, and we hope you will give us another opportunity to be of service. Sincerely, Hotel Management
Came down to breakfast only things was oatmeal. They could not provide us with extra pillows an
Business response:
Thank you for your feedback about our breakfast offerings, and we are sorry you were not happy with the choices. Your comments will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We are also sorry for the difficulties you had getting the extra pillows. We will share your feedback with the appropriate team members, so we can take action to prevent these issues from happening again. We hope you will reconsider giving us another chance to prove we are up to th... read more
Very poor hotel The phone was not working. When i need staff eg. extra towel i have to go down stairs to get towel and others. The receptions not polite.I will not recommended to stay in that hotel. very poor......
Business response:
Thank you for choosing us for your recent visit. We are truly sorry for the experience you had with our front desk. We strive to provide excellent service from each member of our team, and we are grateful for the feedback that helps us improve our services. We have shared your concerns with the appropriate individuals to ensure this does not happen again. Your feedback regarding the telephone will be shared with our maintenance team. We appreciate your patience and hope you will consider staying with us again. Sincerely, Hot... read more
My room was not clean Had to change rooms three times
Business response:
Shaleka, thank you for your review. We are sorry for the cleanliness issues you encountered and the inconvenience it caused. Your feedback will be shared with our housekeeping team for review and action. We value your comments and hope to see you again on your next visit this way. Sincerely, Hotel Management
Very old and the opposite of pictures and advertising
Business response:
We are disappointed to learn that we did not meet your expectations. Please accept our apologies for failing to provide you with the stay you deserve. We hope you will consider returning so we can show you the hospitality for which we are known. Sincerely, Hotel Management
All of the sheets were stained, had food crumbs, and burnt sheets. When we asked for additional pillows and linens they said there weren't any available. We were travelling with 3 people and they only allowed us 2 towels per room. They also didn't provide us with any cooking or eating utensils. The toilet would not flush.
Business response:
Thank you for being our guest. We are sorry for the service issues you encountered and also apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your stay. We are working with the appropriate departments to make sure all procedures are being followed, so this does not happen again. Please give us another chance to redeem ourselves. Sincerely, Hotel Management
The Worst Experience Possible The lady that checked me in was immediately rude as soon as I walked in the lobby. She never once smiled or said anything polite to welcome us as customers. She gave my teenagers attitude the entire evening. I was denied bedding for our pull out couches in the two rooms we rented. I was told over the phone while making the reservations that we would be provided bedding for them. She threatened to call the cops on my teenagers because they walked down stairs without a shirt on. That pissed me off... read more
Business response:
David, thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We apologize for this unpleasant experience and hope you w... read more
Disappointed The first night the fire alarm was activated, the second night there was a drunk lady in the hallway banging on the door adjacent to mines
Business response:
Thank you for your review of your recent stay. We are sorry your sleep was disturbed by the fire alarm. We are never happy when the alarm sounds because it either means our guests are in potential danger or their sleep is interrupted unnecessarily. We are thankful the alarm during your visit was a false alarm. We also apologize for the inconvenience you faced due to another guest. We value your feedback and hope to have another chance to provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,135 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.