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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When we went to take a shower , a live centipede came uo the drain. When we informed hotel staff, she was very unapologetic and didnt seem to care much. We had to leave without being able to shower after being on the road for 13 hours.
Business response:
Thank you for staying at our hotel. We are sorry for the issue you encountered in the bathroom and regret the service delivered by one of our associates. We understand your frustration and have shared it with the appropriate teams so that we can better serve our future guests. Please consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
The property needs updating. It wasn’t that clean and the staff wasn’t too friendly.
Business response:
Our number one priority is to make sure you have a comfortable stay, so we sincerely apologize for the cleanliness and service issues you experienced during your stay. We truly regret the inconvenience this caused. We never want our guests to leave unhappy, and we are sorry for letting you down. We appreciate the feedback as it will help us to improve our future guest experiences. We hope you will give us another chance to demonstrate the excellent service we strive to provide every guest. Sincerely, Hotel Management
Unprofessional I was so upset with the employs of this hotel. Unprofessional is the word im looking for. They need to fire several of them and bring the pros in that are sitting back waiting for a job. By they way the place smelled bad. Had grease all over the fridge
Nothing spectacular You get what you pay. Not bad. Not good. Small beds. Poor attitudes from desk staff. Misha the housekeeper was pleasant.
Business response:
Thank you for your sincere review of your recent stay. We apologize that our front office guest service fell short of providing you with the excellent service we strive for. We have shared your feedback with our front office team and we will look at ways to improve so that this does not happen in the future. On a positive note, we are glad to read you liked the service provided by Misha. We will share your compliments with her. Thank you for your feedback and we hope that you will give us another chance to demonstrate the ex... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.