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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
First and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management
Gross There were roaches. Not one trash can in the room. Then there were stains on couch and two of the cabinets were cracked.
Business response:
Michelle, we are disappointed reading you didn’t have an excellent stay with us. Kindly accept our apologies for the housekeeping issue you encountered in your room. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
We are very sorry we failed to deliver the exceptional stay you deserved. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
We deeply regret that we failed to deliver the exceptional stay you deserved. We want to extend our sincerest apology and let you know that we will use your feedback to be more diligent going forward. We hope you will give us another chance so we can make it up to you. Sincerely, Hotel Management
There were mold in the shower and on the toilet paper holder. There was a really bad smell in the room. The “fitness center” had three machines. A stationary bike, an elliptical, and a treadmill. The elliptical monitor was not secure and nearly fell off when I was on it. Rather than call it a “fitness center”, it should be called a cardio room and not trick patrons into thinking there might be weights. Other than that, it the hotel was situated in a nice neighborhood. It was close enough to the freeway and away from a traffi... read more
Business response:
Thank you for choosing to stay with us. Although our location was ideal for you, we apologize for the cleanliness and odor issues you encountered in your room. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We would welcome the opportunity to make this up to you and hope you will consider a return visit. Sincerely, Hotel Management
Thr customer service was terrible, the room given was without a towel supplies and bathroom supplies, it was really dissatisfying staying in this hotel
Business response:
Thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We are grateful for the feedback you provided, and we hope you will choose to stay with us again. Sincerely, Hotel Management
Dirty. Pulled out the pull out bed and a bullet fell on to the floor. Bath floor looks like it hasn't been clean in weeks.
Business response:
Thank you for your review of our hotel. Your comfort will always be our top priority, so we apologize that we did not properly service your room. We are confident you will have a better experience the next time you stay with us and hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
The receptionist wasn’t aware of the crowd waiting . She gave me a room that was already given to another customer . It was a shock to see that . The room given after that was not on the floor we wanted but took it . Upon entering the room was filthy and poorly kept . The sofa bed was dirty and run down . We also didn’t feel safe especially because the receptionist Shameeka had no clue on how to run the system . If she can give out the rooms already assigned to others we didn’t want to feel as if anyone can come in . I asked... read more
Business response:
Jay, thank you for choosing to stay at our hotel on your visit to our area. We are sorry we provided you with inferior service and inconvenienced you in any way. We have shared your concerns with our staff, and we are taking appropriate measures to ensure these issues are not repeated. We hope you will give us another chance to prove ourselves on a future visit. Sincerely, Hotel Management
The hotel was fully booked and had ZERO pillows to give us for the pull out couch even though I had booked a room for 4 adults. Had to call the Extended Stay next door and even they only had ONE. We were only given one tiny bottle of shampoo and one bar of facial soap for 4 adults... Not going to work. Then in the morning we found a used tissue in the corner underneath the pull out couch and a few bugs in the bed....
Business response:
Thank you for being our guest. We are sorry you had some issues with your room. Please know the items you need such as toiletries is available and complimentary at the front desk. We hope you will give us another chance to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.