This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First room was dirty. The blanket had blood on it. The tub was dirty. Lampshades had stains and dusty. Trash wasnt emptied. The second room they put us in was a little better but the toilet wasnt ckean and the room had an odor of fried foods. We asked about housekeeping they told us it was a. Extra charge i was not paying for housekeeping and it was poorly done in both rooms.There was also spiders and ladybugs in the bathtub. I will not stay at this hotel again.
Business response:
Ron, we apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have brought this to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Would not stay in this hotel again. It was dirty, the kitchen and bathroom cabinets were old and terribly worn out, the bathtub did not drain, and the front desk worker was below adequate. When we arrived, she was standing outside smoking with her back to the desk; we waiting close to 5 minutes for her to turn around and notice us standing there.
Business response:
Thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps with our front desk and housekeeping teams to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to prove that we are committed to providing outstanding accommodations and service. We look forward to having you visit again so we can provide you with a better experience. S... read more
Room was dirty. I saw roaches. The smell in the room terrible
Business response:
Please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly.We will address this matter with our Housekeepingteam in order to ensure changes are made immediately to solve these problems.We hope you will consider giving us another opportunity to serve you in the future, and we do hope to welcome you back again soon. Sincerely, Hotel Management
I will never stay here again.... We checked in and that was not a good start.The clerk was not listening and couldn't find a night added to our stay.I told her I would worry about it tomorrow, and she bypassed me to check in another guest.There were no carts to load our luggage.Toilet wouldn't flush, and we had to flush manually!We called and the other clerk was helpful.He changed our room and it was fine for the rest of our stay.We had to turn in our dirty towels in order to get clean towels.I had to explain to them we need... read more
Business response:
Thank you for your feedback. We are sorry for the difficulties you had during your visit and that you did not experience the best from one of our staff members. We have taken a note of your feedback and will use them as a training tool so that our present and future associates do not repeat these mistakes. We encourage you to try us again in the near future and are confident you will enjoy a better stay. Sincerely, Hotel Management
Business response:
Weiqing, on behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
This hotel didn't even have clean towels nor tissue for bathroom.
Business response:
We are sorry for the issues you had with the in-suite amenities. Please know, towels and linens along with the bath amenities are always available and kept at the front desk and are complimentary. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
It felt very sketchy from the moment we checked in until the moment we checked out. Not a hotel, more like an by-the-night apartment complex.
Business response:
Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues you experienced. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,134 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.