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Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
- Hotels
- Atlanta, GA
About this business
Location details
6330 Peachtree Dunwoody Rd., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hairs, Stains, and overall Dirty Experience This hotel was disgusting from the moment I entered the lobby. That’s what I get for waiting until the last minute. I found hairs and stains on the bed sheets and because they were sold out, I couldn’t change rooms. But they were nice enough to give me a new set of sheets so I could remake the bed. Great service! Sarcasm. There were hairs in the sink, on the toilet set, in the bath tub, and stuck to the wall next to the sink. The toilet seat needs to be replaced, and there were uri... read more
Business response:
David, thank you for sharing feedback about your stay. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team to be more attentive in their work so that no future gue... read more
The whole room smelled tobacco for non-smoking room. The room was surface clean.
Business response:
Thank you for taking the time to review our hotel. We apologize that your non-smoking room had a smoke odor. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests.Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Worst staff member ever. I had to wait 30 mins before I could check in. They were on break.
Business response:
Thanks for being Our guest. We apologize for the delay you experienced at the time of check-in and your feedback is shared with the front office team to be diligent going ahead. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
For a group of 4 adults and 1 child, we had 1 washcloth, 1 hand towel, 2 bath towels, 2 plastic cups and 1 small bar of soap. When I called the desk and asked for more, I was told that we had the standard items and we could have more, but probably not until morning, because they have until 7 am to do that.
Business response:
Patricia, we are sorry for being unable to provide you with the in-room amenities as per your need. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive going ahead. We hope you consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
Good are, bad place to stay!! Trash wasn’t emptied... makes you wonder if the room was cleaned!! Couldn’t get xtra towels.. the staff talking about what they couldn’t do, never said what they could do!! Will not return!! Didn’t know animals were allowed and I don’t like animals!!
Business response:
Veronica, we sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Expedia charged me more per night than the hotel would have charged me if I would have called then directly. I thought Expedia was to help get the lowest rates. Very disappointed in Expedia. The staff other than Virgina I thing was her name was absolutely horrible. The lady that checked us in gave up excellent service (Virginia). They had nothing to supply in the way of kitchen stuff. We were there 8 days got no pots and pans. Had to buy stuff myself
First room was dirty. The blanket had blood on it. The tub was dirty. Lampshades had stains and dusty. Trash wasnt emptied. The second room they put us in was a little better but the toilet wasnt ckean and the room had an odor of fried foods. We asked about housekeeping they told us it was a. Extra charge i was not paying for housekeeping and it was poorly done in both rooms.There was also spiders and ladybugs in the bathtub. I will not stay at this hotel again.
Business response:
Ron, we apologize for the odor and cleanliness issues you encountered in your rooms. We are very concerned about your experience and have brought this to the attention of our housekeeping department. We assure you that remedial steps are underway so such issues don’t happen again. Please consider giving us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post your feedback. It is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody
How is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody rated?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody has a 3.1 star rating with 2,176 reviews.
When is Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody open?
Extended Stay America Select Suites - Atlanta - Perimeter - Peachtree Dunwoody is open now. It will close tomorrow at 12:00 a.m.