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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ice cold AC and comfortable bed were the highlights. Staff was friendly. No soap or shampoo so pack accordingly. Low water pressure so no showers but enough to flush toilets and brush teeth. Linens appeared cleaned but stained. We choose to cut our trip early.
Si excelente
This facility is great for contract workers to live while traveling for work. It's not your typical hotel because there is no housekeeper that comes by to clean up the room every morning. The staff is very nice, friendly, and accommodating. This location did not have a complimentary breakfast and there were no dishes to use for cooking and eating, but there was a microwave and full size fridge. They provided the towels, toilet paper, and a bar of soap. If you need anything else, you will need to bring it with you. The buildi... read more
Business response:
Dear Adrianne, Thank you for taking the time to share such a detailed review of your stay with us. We are pleased to know you appreciated our friendly and accommodating staff, convenient location, and in-room amenities like the microwave and full-size refrigerator. We also value your honest observations regarding the absence of daily housekeeping, limited kitchen items, and the condition of the building. Your feedback is very important, and we are working to address these areas to improve the guest experience. We truly appre... read more
Very polite n comfortable
Staff was friendly and accommodating better than I expected from past reviews will definitely stay there again
Clean and quiet. Very easy check In and very nice helpful staff.
Inside room very strong smells
The front staff responded very unprofessionally to people checking in when stressed over a third-party payment. The language that was used it was very most not one that should be working in a front office area no matter the situation there should not have been an argument with a guest.
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 2.8 star rating with 1,125 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.