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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Welcome to Extended Stay America Select Suites - Austin - Northwest! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off U.S. Route 183. From our location, you can easily visit local attractions such as the Austin Aquarium, Bullock Texas State History Museum, Zilker Park and Sixth Street. When you stay at an Extended Stay America hotel,... read more
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Hospitality
Business response:
Dear Phillip, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable. We work hard to exceed our guests' expectations and are committed to providing outstanding hospitality. We enjoyed having you as our guest, and we hope to see you again on your next visit. Sincerely,Hotel Management
Good
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high service levels, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Management
No breakfast & scared to go outside at night
Business response:
Dear Maria, Thank you for evaluating your stay. We are happy your overall experience was pleasant. However, we hope you will accept our apologies regarding our breakfast. We value your feedback and strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.Sincerely,Hotel Management
The room had pests and it wasn’t cleaned very well. This was a first for this type of experience for me l had trouble sleeping and only stayed because other hotels in the area were all booked. It was very disappointing.
Business response:
Dear Joe, Thank you for staying with us. We were sorry to read about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control, but the room you occupy will be professionally inspected and treated as a precaution. We have also shared your feedback regarding cleanliness with our housekeeping team to ensure this does not happen again. We look forward to having you stay with us again so we can provide you with the flawless visit you deserve.Sincerely,Hotel Management
Todo muy bien
Business response:
Thank you so much for such a wonderful rating and review! We hope to see you again soon!
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 4.3 star rating with 509 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.