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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Welcome to Extended Stay America Select Suites - Austin - Northwest! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off U.S. Route 183. From our location, you can easily visit local attractions such as the Austin Aquarium, Bullock Texas State History Museum, Zilker Park and Sixth Street. When you stay at an Extended Stay America hotel,... read more
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for. For the price it\s hard to beat but many things lacking. I was on an extended (28 day) business trip and required a wheelchair accessible hotel room. They accommodated me on that part but, upon check-in I was informed if I wanted the linens laundered, mind you this is their linens, I would either need to pay extra or do them myself. Yes, I would have to wash their linens at my expense. The laundry facilities on site only takes quarters and there was no place to get quarters, I wound up going to a ba... read more
Business response:
Thank you for providing the details of your stay, Lane. We are so sorry that you were not completely satisfied with your stay due to the amenity offerings and overall cleanliness, along with the experience as a whole. We will use this as an opportunity to improve for all our future guests.
Business response:
Thank you for being our guest and letting us provide you with an overall comfortable stay. We hope that our hotel was able to meet your needs during your visit.
Mike I think was the worker banged hard on my vehicle window assuming I didn’t belong there . Very unprofessional could’ve been handled differently
Business response:
Thank you for taking the time to review your stay with us, Makela. We apologize for the issues that you experienced and hate to see that you did not enjoy your time with us. We will speak with our team at the property to discuss ways to better handle situations like this moving forward. We wish you all the best in your future travels.
No problems other than the roaches. I’ve never stayed in a hotel with roaches and I travel so often that I spend more time in hotels than I do at home. I would have got another hotel but low availability for Easter weekend.
Business response:
Thank you for taking the time to review and rate your stay with us, Carl. Please forgive us for the impact that this issue with the pest sightings created, and please know that we will be forwarding this to upper management for immediate action and resolve.
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Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Laminate floors. Very nice.
Business response:
Thank you for taking the time to rate and review your stay, Reign! We are thrilled to see that you enjoyed it! We hope to see you again the next time your travels bring you to the area!
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 4.3 star rating with 509 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.