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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is a low cost clean accommodation. However, the check-in is not at a front desk, but a desk behind a steel shutter that closes at 10 PM. We were, however, able to get the attention of night staff when we checked in at 10:10. The security is better than any other hotel, you can't even get to the elevators without a key card. There was a ruckus on the hall and staff were fast to quell this issue.
Business response:
Dear Thomas, Thank you for reviewing our hotel. It is nice that you had a satisfactory time. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are shared with our team for improvement, as we want our guests to have a perfect hotel experience while with us. Please return, and we welcome you for a better experience.Sincerely,Hotel Management
Perfecto para Pasar una noche
Nest clean simple convenient reasonable price.
Business response:
Dear Michael, Thank you for staying with us at Extended Stay America. We strive to provide excellent value for our guests with our amenities and clean suites, as well as our friendly and efficient staff, who are always happy to assist in making your stay outstanding! Thanks again for staying with us; we hope to see you again soon. Sincerely,Hotel Management
I loved everything
Great Hospitality
Business response:
Dear Phillip, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable. We work hard to exceed our guests' expectations and are committed to providing outstanding hospitality. We enjoyed having you as our guest, and we hope to see you again on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 2.8 star rating with 1,102 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.