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Extended Stay America Select Suites - Austin - Northwest
- Other
- Austin, TX
About this business
Welcome to Extended Stay America Select Suites - Austin - Northwest! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off U.S. Route 183. From our location, you can easily visit local attractions such as the Austin Aquarium, Bullock Texas State History Museum, Zilker Park and Sixth Street. When you stay at an Extended Stay America hotel,... read more
Location details
13689 Research Blvd, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Do NOT trust that your reservation will actually be honored. Have a backup in case they overbook. At arrival from the airport we were told there may not be any rooms available even though we had reservations. Apparently there were 15 reservations for check in and only 5 rooms available! Several families came in that evening to a closed reception desk with a paper sign saying “sorry for the inconvenience”, and they could request a refund online. There was NO ONE to contact or a person on site to talk to. There were a couple o... read more
HORRIBLE!! I arrived at the hotel at 7pm and they stated they were booked and couldn’t get me in, even though I already had a reservation. They had the nerve to tell me that they only had 1 bedroom available but there is another couple on their way that called, so she couldn’t give me that one, even though I had a reservation already. She also claimed that she had to turn away 10 other people because they were overbooked. So if you had 1 room at the time I got there, how is it that you we’re leaving it for someone else? This... read more
Overbooked me, had no rooms and still charged me for the full stay. Then couldn't get a hold of anyone to help and was a fight when i did to get a refund.
Had to keep scooping up the cockroaches and putting them in the toilet to flush away. Killed around 50 during a 4 day stay, and those are just the ones that came out while I was there. They were hiding under the baseboard at the vinyl floor
AVOID AT ALL COSTS ROACHES EVERYWHERE!!!
Don't stay here Roaches were calling everywhere even in the bed as you sleep. Hotel room appear to be clean but the point check in could not get our rooms because the room was not cleaned. Management claims that the rooms were in too bad of shape to clean for the night would take over two hours had to take double room we have three occupants
This hotel staff not friendly, rooms are very small and had roaches, also when you ask for clean towels they want you to pay for them.
STAY AWAY FROM THIS “HOTEL” we got there and the room was dirty , pillow sheets dirty too … the staff takes so much time to do your check in, it’s not a place to stay with kids .. very shady place . We have to leave 10 min after and they told us they were going to summit a refund and a day after they said that they don’t do refunds ….. PLEASE DONT STAY HERE . I even took pictures of the dirty pillows
Frequently asked questions about Extended Stay America Select Suites - Austin - Northwest
How is Extended Stay America Select Suites - Austin - Northwest rated?
Extended Stay America Select Suites - Austin - Northwest has a 2.9 star rating with 1,088 reviews.
When is Extended Stay America Select Suites - Austin - Northwest open?
Extended Stay America Select Suites - Austin - Northwest is open now. It will close tomorrow at 12:00 a.m.