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Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were not able to stay because the room was not clean. All cleaning and staff must have quit. Front desk lady had to clean rooms but also check guest in and answer phone. We were forced to get refund because there were no clean roomS
Wasn't able to check in they didn't have any rooms available for my stay
Room was not cleaned thrall Refrigerator still had food from last guest shower was dirty
The room was not clean. There was hair all over the floor. My key didn’t work 100% of the time. The room smelled like an ashtray. The whole building reeked of marijuana! The lady at the front desk was rude to everyone. She should not work in a customer service job!
Business response:
Thank you for your honest feedback. This gives myself and my team insight on how to provide better service in the future.
Business response:
Thank you for your honest feedback. This gives myself and my team insight on how to provide better service in the future.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 3 star rating with 1,342 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.