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Extended Stay America Select Suites - Boca Raton - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1400 SW 11th Way, Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lamentablemente no lo recomiendo La limpieza del hotel era muy regular, obedecia al tipo de personas que se hospedaban que dejaban ascensor, pasillos muy sucios, y no se les exigia el uso de tapabocas dentro de areas comunes del hotel, por el tema Covid (supongo) no habia limpieza en el cuarto, aunque el personal del hotel fué muy amable, no repetiría mi estancia allà
Business response:
We have a package for you from Fedex.
Dirty room and lobby people smoke weed inside the hotel . When I got to room there was hair in the bathroom like it was not as clean as it should be .
Business response:
Thank you for your rating. We are terribly sorry for any issues that you experience with the offensive odors and cleanliness of the room. We are known for our attention to detail and can't apologize enough that you experienced these problems. Rest assured that we will address your concerns with our front desk and housekeeping team in order to improve in these areas for all our future guest. We wish you all the best in your future travels.
Business response:
Thank you for your rating. We are so disappointed to see the low rating and apologize for any issues that you had that led to the low score. We will use this as an opportunity to improve.
Business response:
We hate to see that you did love your experience with us. Thank you for taking the time to rate us, and best wishes in your future travels.
Business response:
We are so sorry that you did not enjoy your stay. Thank you for your review and we hope that your future travels are wonderful ones.
Worse Hotel I’ve been too!!! It was not good, I would never book this hotel again. It had people standing outside and lingering around. The room was not clean and blankets was stained. Also move me to 4 different rooms ALL was dirty
Business response:
Thank you for your candid feedback, Angela. We are so sorry for the issues that you experienced with the other guests, along with the overall cleanliness. We work very hard to make sure that we deliver an exceptionally clean and comfortable stay, so we are so sorry to see that this did not happen. Allow us to revisit our standards and training in order to improve in these areas for all our future guests. Thank you for giving us the opportunity to host you, and we wish you all the best in your future travels.
Dislike Not a nice stay
Business response:
Thank you for your rating, Emily. We are so sorry that you did not enjoy the exceptional experience that we intended for you. We are constantly looking for ways to improve and will use your feedback to do just that. We hope that your future travels are wonderful ones.
Bilding so smells, smoke inside and a outside customer service ok!
Business response:
Thank you for your feedback, Agata. Please accept our sincerest apologies for the issues that you experienced with the unpleasant odors. We are so sorry for the impact that this had on you and we will make sure that we address these concerns with our team at the property for immediate action and resolve.
Business response:
We are so sorry that you did not enjoy your time at our hotel. Our goal is to create a clean and comfortable stay and we hope that you give us another opportunity to show you just that.
Frequently asked questions about Extended Stay America Select Suites - Boca Raton - Deerfield Beach
How is Extended Stay America Select Suites - Boca Raton - Deerfield Beach rated?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach has a 3.3 star rating with 1,909 reviews.
When is Extended Stay America Select Suites - Boca Raton - Deerfield Beach open?
Extended Stay America Select Suites - Boca Raton - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.