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Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
- Hotels
- Charleston, SC
About this business
Location details
7477 Northside Dr, Charleston, SC, 29420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
not enough towels wash clothes or soap no room service at all, no bear minimum service at all, mattress not comfortable at all, kept loosing tv service i would never recommend this motel
Business response:
I'm so sorry to hear that your stay with us was not as wonderful as we intended. Thank you for your feedback.
Service was horrible..the room smelled bad roaches in the room linen had stains just horrible experience will never stay again!!!!!
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean, and comfortable rooms and we’re sorry that was not your experience. Thank you for your feedback and we wish you the best in your future travels.
Hotel staff was friendly. Room was horrible. Wood floors with no carpet. Cockroaches crawling on the wall. Very skimpy bedsheets and pillows. Almost has the feel of one of those "charge by the hour" places.
Business response:
I'm sorry to hear that this was your impression of our hotel and that we let you down. I hope you'll give us another try the next time your travels bring you to the area.
Not what I expected I chose this hotel because it had a kitchen; the two electric stove burners were bent, there were no kitchen utilities what so ever. The bed was small, uncomfortable and made lot of noise. We could hear all sounds of people coming in and out of their rooms.
Business response:
I'm so sorry to hear that you had a disappointing stay and I apologize for the inconvenience you experienced. Best wishes in your future travels.
Booked and showed up. No advertisement for their policy: dont rent to SC residents.
Business response:
It sounds like there was some confusion about your reservation.
Had to change the room heavy smell. In top of what a light bulb explode in the bathroom. So i got wake up by someone trying to enter in my room cause the agent last night didn't put in the the room she gave me.
Business response:
I am so sorry to hear about your experiences and impressions of our hotel, Yaya. You matter to us and we are so sorry for disappointing you during your stay with us. We wish you the best in your future travels.
Not so good Not much bang for the buck. Very plain and minimal. Bathroom bugs no extra charge.
Business response:
I'm sorry we didn't impress you. We love to give guests a great experience and it sounds like we let you down. We hope your future travels are truly wonderful ones.
Two hour stay at Woodsprings I arrived around 6pm and waited at the counter to get checked in. When we got to the room the counter person had gotten there before me and was cleaning "checking" the room to see if maid had cleaned. Nothing looked amiss, but there was no carpet, etc. That's ok, we thought. We left to go get some items from Walmart and returned 45 minutes later. Walked into the room and my son saw a roach in the sink. We began to search for real. to my surprise, there were small roaches in the bathroom, running ... read more
Business response:
Thank you for your feedback. We take pest control very seriously and continue to address insect issues or suspected sightings. Time of year and weather play a big role in controlling pests, just like in homes, so sometimes it takes longer than any of us want to see results. We're sorry your stay was disappointing.
Non smoking rm we reserved was not avail! Wehad to take single bed instead and were charged same price! No coffee , coffee maker, cups ,shampoo,etcwere avail! Deserve a refund!
Business response:
Thank you for the rating and review. We're sorry we do not provide all amenities but we do offer many items for check out or purchase at the front desk. We hope to see you again for a terrific stay with just the amenities you want to use.
Frequently asked questions about Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd.
How is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. rated?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. has a 3.5 star rating with 1,139 reviews.
When is Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. open?
Extended Stay America Select Suites - Charleston - Ashley Phosphate Rd. is open now. It will close tomorrow at 12:00 a.m.