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Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
- Hotels
- Charlotte, NC
About this business
Location details
5830 Westpark Dr., Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not to far from the stadium. I love the rooms and location. The only thing I didn't like was no elevator.
Business response:
Tanesha, thank you for the glowing review of Extended Stay America. We believe that our prime location and well-kept suite make us an amazing choice. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
No Elevator The cost for the room was great, I didn't like the bed to firm, hard to get to sleep in for me. Room was on the third floor, no elevator needed to take several items out the car.
Business response:
Lawrence, thank you for choosing Extended Stay America. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. However, we regret the inconvenience you had due to the lack of an elevator in our building. We are also disappointed you were not happy with the bed, which impacted you getting a restful night's sleep. We value our guests and their recommendations, and we will share your comments with our leadership team. Thank you again for being our guest, and we would love... read more
This hotel is average. Its location is easy from the airport. The room could be cleaner but it was quiet and the bed was comfortable. The hallway getting to the rooms is unnerving. Check in staff was friendly.
Business response:
Thank you for being our guest. Although you liked our proximity to the airport and were impressed with our courteous associates, we are sorry if you had any inconvenience. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
El personal muy amable, el lobby muy limpio, la limpieza del cuarto estaba bien pero la limpieza de los pasillos pésimo la alfombra estaba muy manchada y para mi es la segunda imprecisión del lugar el cual debe estar muy limpio y aunque los cuartos marcaban para no fumadores todo el pasillo tenía un olor muy fuerte a cigarrillo. El lugar está muy bien localizado pero le hace falta un área de juegos para niños o una piscina.
Business response:
Caleb, thank you for staying at our hotel. We are pleased to know you liked our associates and that you had a pleasant time with us. However, we are sorry for the cleanliness and smoke odor you encountered. Your feedback has been shared with the housekeeping team to be more attentive in their work so that we can improve our future guests’ stay. We appreciate your business and hope to have an opportunity of welcoming you back for a better experience. Sincerely, Hotel Management
Nice people , great location, great kitchens , just a wonderful place
Business response:
Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept room, hospitality, and location made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
How is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park rated?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park has a 4.5 star rating with 461 reviews.
When is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park open?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park is open now. It will close tomorrow at 12:00 a.m.