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Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
- Hotels
- Charlotte, NC
About this business
Location details
5830 Westpark Dr., Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It has bugs in the room
Business response:
Lurrina, thank you for your review. We apologize for the insects you encountered in your room. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our hotel, so the room you occupied will be professionally inspected and treated as a precaution. We hope you will accept our apologies and consider staying with us again. Sincerely, Hotel Management
I was very pleased with my stay the property was very clean inside and outside the rooms were very clean there was no debris or trash in the hotel or around the hotel and the lobby was very presentable and the staff as well was very clean neat and organized
Business response:
Thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your stay at our well-maintained property. We are also glad you loved your spotless room and our courteous associates. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
value and spacious layout. Kitchen facility too!. Repeat guest at this site is my vote.
Business response:
Thank you for returning to Extended Stay America and sharing your experience with others. We are glad that you enjoyed your stay and appreciated our spaciousness of the rooms along with the well-equipped kitchen. It is always a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
The structure of the property is awkwardly built. The hall ways have a bad odor. The front desk people are super night and have great attitudes. I think the building should be torn down and remodeled.
Business response:
Thank you for sharing your review online. Although you liked the service provided by our courteous associates, we regret knowing your experience was hampered due to the odor issue in the hallways. We are very sorry for the inconvenience caused, and your feedback will be discussed with our housekeeping team for review and action. We are also sorry you were unhappy with our facility. Your suggestion regarding the update has been noted, and it will be used when we plan for renovations. It is never our intention to disappoint yo... read more
The staff was very kind and friendly.Everytime I book a room here the staff is always great.Room cleaness needs to be improved alittle
Business response:
We are thrilled you had another excellent stay at Extended Stay America. We are always happy to see a familiar face return, and your praise for our outstanding service makes our day great. It is always a pleasure to serve you, and we look forward to your next visit with us. Sincerely, Hotel Management
Close to everything. Close to airport...............::
Business response:
Thank you for your review. We are delighted to know you enjoyed a relaxing stay, and that our proximity to the airport was convenient for you. We appreciate your business and look forward to hosting you again in the future. Sincerely, Hotel Management
Everything was great my girlfriend and I really enjoyed our stay
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our offerings made your stay a comfortable one. Your rating is appreciated, and we look forward to serving you and your girlfriend again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
How is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park rated?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park has a 4.5 star rating with 461 reviews.
When is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park open?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park is open now. It will close tomorrow at 12:00 a.m.