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5830 Westpark Dr., Charlotte, NC, 28217, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Extended stay is ALWAYS GREAT TO ME! Very comfy place to stay
Business response:
Thank you for being a loyal guest of Extended Stay America. We love knowing how much you enjoy staying with us. It is always a pleasure to welcome you back, and we hope to see you again very soon. Sincerely, Hotel Management
Smells in hallways
Business response:
Mary, thank you for being our guest. We are sorry for the odor you encountered in the lobby and regret the inconvenience caused. Your feedback has been shared with the housekeeping team to be more diligent in their efforts so that our future guests’ do not encounter a similar issue. We hope the rest of your stay was pleasant. Thanks again, and we look forward to your next visit for a better experience. Sincerely, Hotel Management
MsCharisse It was a great stay BUT the air conditioning did not work and it was 98 outside
Business response:
Charisse, thank you for being our guest at Extended Stay America. Although from the rating it seems you enjoyed your time with us, we regret the air conditioning in your room was not functioning. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. Thank you again for the feedback, and we hope to see you soon for a perfect stay. Sincerely, Hotel Management
The room was clean and spaceous also liked having a full kitchen. Front desk staff were courteous
Business response:
Thank you for your recent stay at Extended Stay America. We are happy to read you enjoyed your stay at our hotel. We are also glad you liked your comfortable suite and the fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay. Thank you again for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely, Hotel Management
Ebbi You're The Best Ebbi at the front desk was very amazing, for this to be her first week she has made a lasting impression on me and I will be back just for the service Ebbi provided she was just so amazing and helpful she may not have but I felt like she went above and beyond for me I will be back. Thanks Ebbi
Business response:
Kristina, thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We also appreciate your kind compliments about our staff member Ebbie and will be sure to share your comments with her as she will be so pleased. Thank you again for being our guest, and we look forward to seeing you soon. Sincerely, Hotel Management
Real relaxed Great stay very relaxing
Business response:
Thank you for your kind words of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Room very clean. Set too cold when we arrive, handicap entrance needs repair, need better way for handicapped to get to breakfast area from 1st floor. Called for coffee pot, got it, no problem but no basket for the packets.
Business response:
Thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our offerings and that you had a relaxing stay in your well-appointed room. Thank you for your constructive feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park has a 4.5 star rating with 461 reviews.
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park is open now. It will close tomorrow at 12:00 a.m.