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Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
- Hotels
- Charlotte, NC
About this business
Location details
5830 Westpark Dr., Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Las habitaciones huelen demasiado a cigarro, están deterioradas y sucias
Business response:
Dear Oduar, thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. Once again, our genuine apologies for the inconvenience you experienced due to this incident. Thank you!Sincerely,Hotel Management
There is no elevator. We switched rooms when the television remote didn't work. Cleanish but definitely not in top condition. Reception very friendly!
Business response:
Dear Norman, we are glad to see you enjoyed your visit to Executive Park. We are also happy to know our front desk staff made your stay enjoyable. However, we are disappointed to learn that there was a maintenance issue that caused inconvenience during your stay. This will be addressed, and we will use your review to ensure it does not happen again. We appreciate your patience and your feedback. We look forward to welcoming you again soon.Sincerely,Hotel Management
Comfortable
Business response:
We offer our deepest apologies for failing to please you. At Extended Stay, guest satisfaction is our top priority. We have noted your response, and will work with our team on improvements.
The property was very out dated. Room smelled musty and the room next to me had dogs that barked a lot. Couldn't wait to get out of there.
Business response:
Dear Valued GuestWe have reviewed your feedback and offer our deepest apologies that we failed to meet your needs. It is our goal to give our guest a great experience and we are very sorry that we failed you.
Frequently asked questions about Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
How is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park rated?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park has a 3.3 star rating with 878 reviews.
When is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park open?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park is open now. It will close tomorrow at 12:00 a.m.