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Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
- Hotels
- Charlotte, NC
About this business
Location details
5830 Westpark Dr., Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room still had the prior guests luggage and some other personal belongings in it! The second room was okay could have been a little bit.
Business response:
Joni, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
The staff is always the friendliest, lobby is always clean&smelling clean I always have a good stay.
Business response:
Thank you for being our guest and for taking the time to post a review. We are glad you were pleased with our courteous associates along with our well-kept hotel. Thank you again for your loyalty, and we look forward to welcoming you back soon at Extended Stay America. Sincerely, Hotel Management
Excellent Hospitality My experience a this hotel was magnificent. Hospitality was through the roof, all employees were kind and respectful and no matter what is was they tended to my families needs...5Stars
Business response:
Wanasha, thank you for the glowing review of Extended Stay America. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Everything was great. Staff was delightful and room was clean and spacious
Business response:
Paula, thank you for choosing Extended Stay America. We are thrilled to learn you loved our courteous associates and enjoyed our comfortable accommodations. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Last resort and not recommended We checked in around 8/9 pm The gentleman at the front desk was friendly and nice. He even recommended to book online and get a Discount. While we were waiting in the lobby a female employee came upfront with a rude attitude. Completely changed the setting of the front desk. Informing we got the last available room. Eventually, we get squared away. We take some bags to the room and as you open the door there is a huge pile of someone else’s dirty laundry and trash still in the kitchen. Trash i... read more
Business response:
Thank you for sharing your detailed review online. Please also accept our apologies for the behavior of one of our associates at the front office. We have shared your feedback with the team to ensure we deliver excellent service to our guests. We also offer our apologies for the cleanliness issue you encountered in your suite and the stairwell at the time of your check-in. Your comments have been addressed with our housekeeping associates to ensure corrective measures are taken to improve our guest experience. Please conside... read more
Frequently asked questions about Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
How is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park rated?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park has a 4.5 star rating with 461 reviews.
When is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park open?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park is open now. It will close tomorrow at 12:00 a.m.