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Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
- Hotels
- Charlotte, NC
About this business
Location details
5830 Westpark Dr., Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Comfortable Stay...Staff are Great!! Courtney and Justus are extremely nice I love them!!
I loved loved loved the Stay Here!! Highly Recommend
Business response:
Dear Davesha, Thank you for your enthusiastic review of Extended Stay America! We are delighted that you loved your stay and appreciate your recommendation. Our team works hard to create a welcoming environment, and it is rewarding to know we met your expectations. We look forward to welcoming you back for another memorable visit!Sincerely,Hotel Management
Unhappy experience My room had bug problems, overpriced snack and drink items and not so friendly service. This is not a way to treat a military veteran.
Business response:
Dear Guest, We sincerely apologize for the issues you encountered during your stay. Cleanliness and pest control are top priorities for us, and we regret that your room did not meet our high standards. We are committed to enhancing our cleaning protocols and pest control measures to prevent such issues in the future. It is also disappointing to hear about your experience with our service and the pricing of our snack and drink items. We take pride in delivering exceptional hospitality and have shared your feedback with our te... read more
The front desk
I hate hotels/motels where the side doors are exit only and the guest can only enter via the front entrance. I didn't realize they made this change until I arrived. Never again...
Business response:
Dear Paul, We appreciate you choosing to stay with us and taking the time to write a review. It's good to know you had a pleasant stay. However, we are sorry for the disappointment with the door's entry and exit points. Our front desk team is always available to help you. Your remarks are much appreciated, and we hope to serve you again when you are in the city. Sincerely,Hotel Management
Gross and Poor condition The hotel is not bad. but the room was full of cockroaches and when I asked for a change of room they changed me to a full of humidity. the bed you could see that they had not even washed the sheets, smell horrible. I definitely will not come back. and because it was soccer season it was $90 a night, I would not pay even $20 to stay there
Business response:
Dear Gina, Thank you for sharing your experience. We sincerely apologize for the unacceptable conditions you encountered during your stay. Your feedback regarding the cleanliness and room conditions is concerning and will be addressed with our team immediately. We regret that your experience did not meet your expectations and hope you will give us another chance to provide a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
How is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park rated?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park has a 3.3 star rating with 878 reviews.
When is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park open?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park is open now. It will close tomorrow at 12:00 a.m.