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Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
- Hotels
- Charlotte, NC
About this business
Location details
5830 Westpark Dr., Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last resort and not recommended We checked in around 8/9 pm The gentleman at the front desk was friendly and nice. He even recommended to book online and get a Discount. While we were waiting in the lobby a female employee came upfront with a rude attitude. Completely changed the setting of the front desk. Informing we got the last available room. Eventually, we get squared away. We take some bags to the room and as you open the door there is a huge pile of someone else’s dirty laundry and trash still in the kitchen. Trash i... read more
Business response:
Thank you for sharing your detailed review online. Please also accept our apologies for the behavior of one of our associates at the front office. We have shared your feedback with the team to ensure we deliver excellent service to our guests. We also offer our apologies for the cleanliness issue you encountered in your suite and the stairwell at the time of your check-in. Your comments have been addressed with our housekeeping associates to ensure corrective measures are taken to improve our guest experience. Please conside... read more
Business response:
Omarian, we are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Beautiful room soft bed and I loved the restroom design. Everything was warm cozy and inviting. I will definitely return. I am a front line worker and I will be sure to return
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us and loved your well-appointed suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Its really clean& spacious truly enjoyed even added a extra day
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one and that you were impressed with our accommodations. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
James, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Tamekia, we appreciate you taking the time to share your kind rating with fellow travelers. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Good
Business response:
Shalonda, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Toya, thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
How is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park rated?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park has a 4.5 star rating with 503 reviews.
When is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park open?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park is open now. It will close tomorrow at 12:00 a.m.