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Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
- Hotels
- Charlotte, NC
About this business
Location details
5830 Westpark Dr., Charlotte, NC, 28217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The slummiest hotel in Charlotte Worst stay ever!!
Business response:
Dear Aaron, We are deeply sorry about your recent experience. Your feedback is vital to us, and we regret that your stay did not meet your expectations. Please accept our sincerest apologies for any inconvenience you encountered. We strive to provide a comfortable and pleasant stay for all our guests, and we clearly fell short in this instance. Thank you for bringing this to our attention.Sincerely,Hotel Management
It was dirty, the floors were sticky, the bathroom door knob was broke, the toilet barely flushed, dirt on walls around kitchen, no bathroom garbage, the entry way and up the stairs were so dirty. Very unpleasant stay and will never return to that property. The people that worked there was nice.
Business response:
Dear Jennifer, Thank you for your feedback. We apologize for the numerous cleanliness and maintenance issues you encountered, which are unacceptable and do not reflect our standards. We are addressing these concerns with our team to ensure immediate improvements. While we appreciate your kind words about our staff, we deeply regret that your stay was unpleasant and did not meet your expectations. We hope to make it right on your next visit. Safe travels!Sincerely,Hotel Management
We found 2 cockroaches in the room!
Business response:
Dear Jason, We sincerely apologize for the inconvenience you experienced during your stay. Providing a comfortable and clean environment is our top priority, and we regret that we fell short of meeting your expectations. Please rest assured that we take reports of pests very seriously, and we will share this issue with our pest control team to ensure that it is thoroughly resolved. Your feedback is invaluable to us as it helps us improve our services for all our guests. Thank you for bringing this matter to our attention. We... read more
Worse place to stay at all This hotel is very unsafe. There was shooting and stuff going on all night. Do not stay here.
Business response:
DearJennifer, Thank you for sharing your experience, and we regret that your stay didn't meet your expectations. Ensuring the safety and well-being of our guests is our utmost priority. We take any reports of disturbances in the vicinity seriously and work closely with local authorities to address any concerns promptly. While incidents outside our control can occur in any area, we understand your apprehension. We appreciate your feedback and hope you will consider this an isolated situation and return for a much better stay,... read more
Frequently asked questions about Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park
How is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park rated?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park has a 3.3 star rating with 878 reviews.
When is Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park open?
Extended Stay America Select Suites - Charlotte - Tyvola Rd. - Executive Park is open now. It will close tomorrow at 12:00 a.m.