Extended Stay America Select Suites - Chicago - Darien

Anonymous 

on Expedia

4 years ago

Will not be back Won't be back. Rude staff, run down hotel. We paid for two nights and ended up staying for one night because of the service/condition of the hotel. Toilet was stuck and i was offered a plunger to fix it because the front desk guy said he was the only one staff on site handling everything. 

Jocelyn 

on Expedia

4 years ago

Do not recommend The toilet handle to flush was broken off , and the pipes from the sink were making loud noises all night , i felt like the receptionist at the time was very passive aggressive about the issue 

Expedia 

on Expedia

4 years ago

Offer Hard or crack and just not the best service 

Paolo 

on Expedia

5 years ago

Terrible customer service No room cleaning, a "buffet breakfast" that includes dollar store energy bars and mystery muffins. The front desk is the worse though. At checkout, I was told there were no charges to my room. After finding a $26 charge on my cc, I sent them two emails asking for an explanation. Ignored. After two phone calls at least I know this was for the not-so-premium premium wifi. I have not been able to receive an itemized receipt for the WiFi charge. Stay away! 

Ashaunti 

on Expedia

5 years ago

Worst stay ever!!!! The televisions did not work, the keys never worked ur room was never cleaned the microwave barely worked.