Extended Stay America Select Suites - Chicago - Darien

Lori 

on Expedia

7 years ago

Disappointed! very disappointed as when booked online it said it included breakfast, and then come to find out, it was "a grab and go breakfast." That really is NOT breakfast included- so should not be advertising that! Our room was non-smoking, however we smelled smoke coming in from the bathroom ceiling vent! Sat AM when we left our hotel room, in the hallway directly outside our room, there was the strong odor of marijuana in the hallway! Also, during the night hours of Sun AM, there was knocking on nearby hall doors 3x d... read more

Not Provided 

on Expedia

7 years ago

Bugs crawling on ceiling & lamp shade.... 

Michael 

on Expedia

8 years ago

not what I was expecting Good Hotel for a longer stay with great options like Fridge, Stove, and Microwave. But was told it offered breakfast and it did but only offered small muffins, coffee, and granola bars. Not a full breakfast. Also was looking for a non smoking room but got a room that smelled like smoke and had ashtrays. 

librarian 

on Expedia

8 years ago

Too many issues Not a good experience! We arrived at 2:30 and asked to come back at 3 as room not ready. We did as asked and given a smoking room(on reservation asked for non smoking). In a hurry for appointment so dropped off luggage in room and went on. When we returned later we found the room had broken outlet in the bathroom, turning on lights turned off other outlets, burned holes in rug, bedskirt and vanity. Big 10" x 8" hole punched out of wall had been repaired/repainted hastily at some point but since caved- in. Sta... read more

Anonymous 

on Expedia

8 years ago

Dissapointed! The room wasn't properly cleaned, there was a plastic bag under the chair - who knows what was inside that bag. One of the sheets was stained. There was human hair in one of the bathroom towels. The fridge started making a loud noise in the middle of the night, I had to wake up to unplug it! 

Anonymous 

on Expedia

8 years ago

dont stay here tub was full of caulk. no items in room. breakfast was a granola bar. 

Aziz 

on Expedia

8 years ago

Didn't get the room I booked online 

staff missing 

on Expedia

8 years ago

Staff are always hiding We got locked out of our room because the key was defective and there was 1 night staff working and they were no where to be found. I had to call 10000 diff number and 1hkjr and 30 minutes later she came strolling down the elevator all casual. She said her phone was off so she didn't know what was going. How stupid. I would never ever recommended this place to anyone. The place smells like garbage