Extended Stay America Select Suites - Chicago - Darien

Julie 

on Expedia

7 years ago

When I started up the elevator to get to my room, it smelled like a nursing home. When i walked into my room, i almost fell over from the horrible smell. Musty, dirty carpet, maybe used to he a smoking room? I dont know, but it was awful! I thought the elevator smelled? This room was straight up nursing home smell. 3 out of 4 lamps didnt work and the bed, pillows and linens were extremely uncomfortable. I stayed 2 days, and am not one to go to the front desk to complain, so i just toughed it out. I recieved this email to rev... read more

Shelby 

on Expedia

7 years ago

Not happy and no one cares We arrived at the hotel at 4:30 check in was at 3 and the manager said our room was not ready so they put us in king with a pull out instead of non smoking two fulls bed for three people. Our replacement was a smoking room which reeked of smoke and there was no way any of could have managed. When I called she was annoyed wanting us to come back down with all our stuff I mad her meet us. While the room was non smoking the pull out bed was awful. My poor sister had such a stiff back from the bar in h... read more

Yessie 

on Expedia

7 years ago

My reservation was non existent when I got there. The front desk later could care less about my reservation. She said she was booked. I ended up with a smoking room (I don’t smoke) for two days and it was never cleaned. NEVER again!!! 

Saki 

on Expedia

7 years ago

Power went out and was left to sleep in car for three and a half hours. No attempt to let us know what was going on. Would like money back horrible experience. Why did I even pay for a hotel if I ended up just sleeping in my own vehicle. 

Elizabeth 

on Expedia

7 years ago

Omg I wouldn’t know where to start. Very disappointed. 

beckie 

on Expedia

7 years ago

Microwave n fridge were gross 1 towel no soap people up front were so 

big ugly 

on Expedia

7 years ago

ugh i chose this place because it was located within a few miles of a funeral that i was attending. had what i thought was a sewer smell since i always bring my own cover to sleep with i found the source of the odor on the morning of my check out.the hotels blanket was pulled down in the corner a little bit and there was a "smear" of ????ill let you figure it out.don't know why housekeeping didn't change the bedding after the last guest as they had to have saw the "mark" glad that was my last day there