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Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, friendly staff, all you wpuld expect from a hotel
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guests' expectations, and they will be pleased with your rating. We hope you will choose us again. Sincerely, Hotel Management
Decent but some questionable characters (guests) booked and paid online. arrived on Saturday night to check in & overnight worker said we didnt pay that we only reserved. So i paid again. we got to the room i checked my account and i did pay online so i was charged twice. Only managers can refund so had to wait til morning for manager. Sunday morning the manager was nice she refunded me the money back to my card.It was on there Monday since banks are closed Sundays. the first day we had a single bed room the last two days we... read more
Business response:
Thank you for being our guest at Extended Stay America. It is nice to see you had a pleasant stay and enjoyed most aspects of our hotel. The safety and security of our guests are of utmost importance for us and our team is well-trained and experienced to handle such situations. Everything we do is aimed at providing you with an excellent hotel experience. We look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Mike, we thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Robert, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
The stay was nice and quiet, the Wi-Fi did not work, but they were having some issues with it, but it did not matter, my stay was good nevertheless, The hallways, and room were very clean, and tidy and the staff was very helpful and top notch, I would recommend staying here.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the comfort of your room. Our maintenance team has been notified to ensure the issue is corrected. Thanks again for recommending us online, and please come back soon! Sincerely, Hotel Management
Great
Business response:
Thank you for reviewing your stay at Extended Stay America. It’s good to know you enjoyed your time with us and that our service as well as facilities were to your satisfaction. We hope you are already planning another trip our way. Sincerely, Hotel Management
Nice extended stay with full kitchen We stayed only one night and overall the experience was nice. The breakfast area in the morning is very lacking which is disappointing. There is coffee and granola bars available but that is it. In addition, there was a small amount of blood on our shower curtain. The bed was clean, nicely made and overall the room seemed nice.
Business response:
Addison, thank you for choosing us for your overnight stay. We are glad to read you had an overall nice time with us and that you liked the kitchenette in your room. That being said, we are sorry you were not happy with our complimentary garb-and-go breakfast and for the cleanliness issue you experienced in your room. Your feedback is valuable as it will help us improve our facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Great value Great value for our stay. The staff particularly Michelle were great,
Business response:
Thanks for being our guest. We are glad to read you liked the value we offer and the outstanding service provided by our staff. We will share your compliments with the entire team, especially Michelle. Thank you again for taking time to review your stay. We hope to welcome you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 4.1 star rating with 791 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.