This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Naperville - East
- Hotels
- Naperville, IL
About this business
Location details
1827 Centre Point Dr., Naperville, IL, 60563, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was renovated 5 or 6 years ago. Needs updating now Need to always have someone up at the Front desk. When you check in they leave a sign up there to call them. It is a waste of time and in personal.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. We value your observations and have taken a note of it. Your feedback is valuable as it will help us improve our service and facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
I booked this hotel because we had used an extended stay before and there was a recliner in the room. I am unable to sleep in a bed so the recliner is s
Business response:
Denise, thank you for staying with us. We are glad to read you had an overall nice time with us and that you liked the in-room amenities we have to offer. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
we've found a new fave! my bf and I usually stay at the Darien location but we both agreed that this is going to be our hotel of choice now, even though it's a bit further away. we loved the room and all if the great places to eat near by!
Business response:
Angela & Pete, thank you for sharing your experience of your stay at Extended Stay America. We're happy you found your room comfortable and cozy and our location convenient. We enjoyed being of your service and look forward to welcoming you both again in the future. Sincerely, Hotel Managament
Business response:
Tami, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Susan, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, General Manager
I had a wonderful experience at this lovely hotel.
Business response:
Alexander, thank you for being our guest at Extended Stay America. It’s a pleasure knowing you loved our property and had an amazing time with us. We hope to welcome you back soon. Sincerely, General Manager
Not very friendly for families Room was not very clean, not what I expected. Hotel is more for adults and not children.
Business response:
Thank you for your feedback. We are sorry we failed to provide you the clean and comfortable stay that you deserved. We have addressed this matter with our Executive Housekeeper and associates to take immediate actions. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, General Manager
very bad breakfeast not very clean and did not feel safe. smell not very comfortable. locates in a quiet place and not to far to restaurant.
Business response:
Thank you for your review, and it's nice to know you enjoyed your overall stay with us. However, we are sorry the breakfast offerings were not to your liking and you had some issues with our housekeeping service. We will make note of your feedback and will discuss your concerns with the respective staff for review and action. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, General Manager
Business response:
Peter, thanks for the four-star rating of your stay at Extended Stay America. We are pleased to know you had an overall great experience. We invite you to visit us again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Chicago - Naperville - East
How is Extended Stay America Select Suites - Chicago - Naperville - East rated?
Extended Stay America Select Suites - Chicago - Naperville - East has a 4.1 star rating with 791 reviews.
When is Extended Stay America Select Suites - Chicago - Naperville - East open?
Extended Stay America Select Suites - Chicago - Naperville - East is open now. It will close tomorrow at 12:00 a.m.