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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok, it was what it was for the last minute. It was close to the airport
Business response:
Thank you for the review! We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thank you for choosing the Extended Stay America. We hope you will make the same choice when your travels bring you back to the area. Sincerely, Hotel Management
Hotel was decent for a nice stay. The front desk staff was not as helpful (couldn't locate my reservation initially, told me nothing about amenities as I checked in, didn't even keep the bagged muffins stocked in the basket for the "continental breakfast")... Should not advertise continental breakfast, as they consisted of granola bars and muffins. No one cleaned our room and we were there for five days. Overall, no other complaints. Space in the room was nice. Grounds were clean.
Business response:
Thank you for taking the time to write a review of our hotel. We are sorry that you were unhappy with our breakfast offerings. We will be sure to share your concerns with our team to see where we can make improvements. We also apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer it to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and compli... read more
Great location near restaurants and airport. Great stay, clean quiet room.
Business response:
Thank you for choosing to stay at Extended Stay America during your visit to the area. We are delighted to know you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, Hotel Management
Business response:
Diosneli, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Nice looking room. Everything worked and had a good night rest. I would stay again.
Business response:
Oscar, thanks for making Extended Stay America a part of your travel plans. It is such a pleasure to know you were amazed by the comfort of your well-appointed room and that you had a relaxing stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
I like the staff here a lot, they were great! My room could have been cleaner. The housekeeping needs some help bc there was long black hairs in my bed and in the shower which is questionable. I have blonde hair so clearly it wasn’t mine. There was also some dust and some sort of nut or seed on the floor so vacuuming skills are less than desirable. With that being said though, they handled it right away. The staff was super accommodating. I wish I could remember the guys name but he was amazing. He came upstairs and immediat... read more
Business response:
Mary, thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked our courteous service. Your feedback with regard to cleanliness has been shared with our housekeeping team to be more diligent in their efforts. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for sharing your kind rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Hotel cercano al aeropuerto Hotel cercano al aeropuerto pero en una zona de transito de aviones
Business response:
Thank you for highlighting our close proximity to the airport. It was a pleasure to have you as our guest, and we hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,342 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.