Extended Stay America Select Suites - Chicago - O'Hare

Business response:

Many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Debra, thank you for evaluating your stay with us. We're sorry for the inconvenience you had due to our hotel policy and for not meeting some of your expectations. Please knowto ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We’re sorry this was not explained to you at the time of your arrival. Wehope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management 

Business response:

Olga, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Robin, thank you for choosing to stay with us atExtended Stay America. We're glad to know you loved your well-equipped room and that you found us to be a great value.It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for your gracious rating. We are pleased you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management 

Business response:

Mariachi, thanks for choosing Extended Stay America on your visit to our city. We are delighted to know you had a great time with us and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Business response:

Thanks for sharing your review online. It was a pleasure learning you had a great stay with us and that our offerings were to your satisfaction. Your feedback has been shared with the maintenance team to review and action. Thank you for being a guest at Extended Stay America, and we hope to have a chance of hosting you on a future date. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are delighted you had a great time here and that you loved all the aspects of our hotel. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management