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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
It's nice but phone in room broke No one ever came to fix it as well as the air conditioner was blowing out hot air other than that everything was fine
Business response:
Thank you for staying at our hotel and giving us your feedback. We were so glad to read that you enjoyed your time with us. We apologize for the issue with the phone and air conditioning unit in your suite. We have addressed this issue with our engineering staff to service this immediately. Thank you for alerting us to this problem. We check our equipment on a regular basis so this unit must have experienced problems before it fell into our rotation. We are sorry for this inconvenience and hope to have another opportunity to... read more
Nice hotel, good breakfast. I'll definitely stay again.
Business response:
Talishua, thanks for choosing us on your trip to our city. We are glad you liked our well-maintained property and that you could start your day with our delicious breakfast offerings. On behalf of everyone at Extended Stay America, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
Most of the linens had a stain on them or were frayed.
Business response:
Thank you for evaluating your stay. We are pleased to know you had an overall pleasant time with us, but we are sorry for the cleanliness issue you encountered in your room. Your feedback has been shared with the housekeeping team to be more diligent in their work ensuring that such mistakes are not repeated. Thanks again, and we hope to host you back in the future for an even better experience. Sincerely, Hotel Management
Good nights rest Just needed a place to rest to catch my flight the next morning after a long drive. Very comfortable.
Business response:
It is so nice to read how much you enjoyed your stay at the Extended Stay America. Many of our guests are here for only one night before a long flight so we are pleased to offer extremely quiet rooms with luxurious, comfortable bedding to provide a very relaxing experience. We look forward to welcoming you back soon! Sincerely, Hotel Management
Quiet A very quiet stay.
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Ok, it was what it was for the last minute. It was close to the airport
Business response:
Thank you for the review! We love knowing how pleased you were with our location and appreciated the easy access to the airport. Thank you for choosing the Extended Stay America. We hope you will make the same choice when your travels bring you back to the area. Sincerely, Hotel Management
Hotel was decent for a nice stay. The front desk staff was not as helpful (couldn't locate my reservation initially, told me nothing about amenities as I checked in, didn't even keep the bagged muffins stocked in the basket for the "continental breakfast")... Should not advertise continental breakfast, as they consisted of granola bars and muffins. No one cleaned our room and we were there for five days. Overall, no other complaints. Space in the room was nice. Grounds were clean.
Business response:
Thank you for taking the time to write a review of our hotel. We are sorry that you were unhappy with our breakfast offerings. We will be sure to share your concerns with our team to see where we can make improvements. We also apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer it to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and compli... read more
Great location near restaurants and airport. Great stay, clean quiet room.
Business response:
Thank you for choosing to stay at Extended Stay America during your visit to the area. We are delighted to know you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.