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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is nice staff was very nice but the room wasn’t very clean had a spider in the toilet while I was using the bathroom only one face towel but the bed was comfy.
Business response:
Thank you for your review of Extended Stay America. It is delightful to know you liked the service provided by our staff and that overall you had pleasant stay with us. However, we’re sorry for the inconvenience you experienced while you were here. Your feedback has been shared with the concerned teams, and we will be more diligent in our efforts going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Rooms were clean.
Business response:
Mark, it was a pleasure having you as our guest at Extended Stay America. We’re glad to know you were pleased with your well-maintained room and that you had a pleasant stay here. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Wow - Brittney, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room was less than optimal. It seemed like it had not been updated or really taken care of other than cleaning.
Business response:
Thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not meeting all of your expectations. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Ashley, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Business response:
Takeshi, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
自炊が出来るアパートタイプのホテル ５日以上の滞在には最適です。電子レンジや電気コンロなどはありますし、食器や鍋釜やコーヒーメーカーなどもフロントに言えば、すぐに準備してくれますので、スーパーで食材を買って自炊も出来ます。ステーキやピザなどに飽きて日本食材店で麺類やさっぱり系の食材を買って食べるとホッとします。朝食付きとなっておりますが、フロントの前にコーヒーとパサパサなマドレーヌとクッキー類のみで全く話になりませんので自分の部屋で食べる事になります。コインランドリーは１階にありますので、洗濯も可能です。空港からは車で１０分程度の近い場所にあり、空港とホテル間は無料シャトルがありますが、周囲には歩いて行けるレストランやファーストフード店は無いですので、車が無いと生活が出来ません。無料Wifiはありますが、アクセスのスピードはあまり早くありませんので、Wifiルーターを日本からレンタルなどして持ってくる事をお勧めします。それと部屋のクリーニングは、１週間に一度しかやってくれず、タオルはいつでも言えば交換してくれますが、ゴミは１階のゴミ収納所へ。持っていかなければなりません。
Business response:
Hiroshi, thank you for choosing to stay at Extended Stay America. We are happy to know that you liked our shuttle service and your well-equipped room which was perfect for your needs. However, we are sorry if any inconvenience was caused to you during your visit. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,308 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.