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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Takeshi, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
自炊が出来るアパートタイプのホテル ５日以上の滞在には最適です。電子レンジや電気コンロなどはありますし、食器や鍋釜やコーヒーメーカーなどもフロントに言えば、すぐに準備してくれますので、スーパーで食材を買って自炊も出来ます。ステーキやピザなどに飽きて日本食材店で麺類やさっぱり系の食材を買って食べるとホッとします。朝食付きとなっておりますが、フロントの前にコーヒーとパサパサなマドレーヌとクッキー類のみで全く話になりませんので自分の部屋で食べる事になります。コインランドリーは１階にありますので、洗濯も可能です。空港からは車で１０分程度の近い場所にあり、空港とホテル間は無料シャトルがありますが、周囲には歩いて行けるレストランやファーストフード店は無いですので、車が無いと生活が出来ません。無料Wifiはありますが、アクセスのスピードはあまり早くありませんので、Wifiルーターを日本からレンタルなどして持ってくる事をお勧めします。それと部屋のクリーニングは、１週間に一度しかやってくれず、タオルはいつでも言えば交換してくれますが、ゴミは１階のゴミ収納所へ。持っていかなければなりません。
Business response:
Hiroshi, thank you for choosing to stay at Extended Stay America. We are happy to know that you liked our shuttle service and your well-equipped room which was perfect for your needs. However, we are sorry if any inconvenience was caused to you during your visit. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Kim, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Fridge was locked
Business response:
Thank you for staying with us. Although you had a pleasant time here, we are sorry for the issue you had with the refrigerator in your room. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Great service wish they had a pool Tho and a gym I love this place great safe can do laundry gives you tooth brush tooth paste I wish they had a oven tho ! But I love everything about this place
Business response:
Frank, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. Thanks for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
ok This place was cool to stay at for an overnight but not good for the shuttle service. Staff and shuttle are limited and they are not flexible or accommodating even though they are dealing with an unpredictable airport.The Service is lacking considerably in this area.
Business response:
Thank you for your review. Please accept our apologies for not delivering the professional service you should always expect from us. We are working to remedy this so that your next stay will be absolutely perfect. We appreciate your business and hope to see you again on your next visit to our city. Sincerely, Hotel Management
As expected Good value, clean ,friendly. Affordable accommodations conviently located near the airport and easy access to highways
Business response:
Our thanks for reviewing your stay at Extended Stay America. We are delighted to know you liked our location and that you found us to be a great value. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
About my stay Staff was friendly My room had a leaky faucet- dripped the entire stay/slightly annoying WiFi doesn’t work I tried to connect at least once every day, you can pay for upgraded WiFi but I didn’t try. Fire alarm went off 2 times during my stay, guests burnt food on their stoves No map of hotel given to me No gym Breakfast is as expected from prior reviews Granola bars, muffins, and coffee. No lounge area/breakfast area, breakfast is served at the entrance of the hotel on a table. There is vending machines and was... read more
Business response:
Thanks for being a guest at Extended Stay America. Although you had a great stay with us, we apologize for the maintenance issue you described in your review. Your feedback for these problems is shared with the concerned team to do the needful. Thank you for the review, and we hope to see you in the near future. Sincerely, Hotel Management
location was good for our purpose our bath room in our home was being remodeled and we needed to stay somewhere closeits closeness
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and that our location was perfect for your feedback. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,274 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.