Extended Stay America Select Suites - Chicago - O'Hare

Business response:

Delora, thanks for sharing your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

Todd, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Ukkie, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Dalton, thank you for being our guest at Extended Stay America. We are delighted to know you found our location to be ideal for your needs. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Manuel, thank you for your review of Extended Stay America. We are glad you liked our courteous service and convenient location. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our location and were impressed with our courteous associates. However, we are sorry for not meeting some of your expectations with regards to our grab-and-go breakfast. We will share your feedback with our Brand Leaders to enhance our future guests’ experiences. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Jennifer, thank you for taking the time to review your stay. Although we are happy your overall experience was enjoyable, we are sorry if any inconvenience was caused to you while you were here. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management