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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
All of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
I didn’t realize you charge extra for late checkout
Business response:
Thank you for sharing your feedback. We are immensely sorry that our late check-out fee came along as an unpleasant surprise to you. We'll make sure our team communicates this clearly going ahead. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Nice, affordable, location--no--all else a yes! Very reasonable accommodations with friendly staff, clean and spacious room with full refrigerator, stove, kitchen sink and cupboards for food storage. Air conditioning and ventilation was fine and it was all but sound proof--didn't hear a single plane or our neighboring hotel guests at all. Only complaints were that the location left a lot to be desired (not the hotel's fault, by any means) just nothing right near the hotel in the way of restaurants/etc. It was close to mass ... read more
Business response:
Christine, thanks for being our guest at Extended Stay America. We are delighted to read you liked our friendly service and the value we offer. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
close to the airport, second time we stayed here. no complaints
Business response:
Jasper, thank you for returning to stay with us at Extended Stay America. It is great knowing you had another outstanding experience as our guest, and we hope we will continue to be your hotel of choice each time your plans bring you to the area. Sincerely, Hotel Management
Ok but nothing special Old building with many issues
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
This hotel is nice staff was very nice but the room wasn’t very clean had a spider in the toilet while I was using the bathroom only one face towel but the bed was comfy.
Business response:
Thank you for your review of Extended Stay America. It is delightful to know you liked the service provided by our staff and that overall you had pleasant stay with us. However, we’re sorry for the inconvenience you experienced while you were here. Your feedback has been shared with the concerned teams, and we will be more diligent in our efforts going forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Rooms were clean.
Business response:
Mark, it was a pleasure having you as our guest at Extended Stay America. We’re glad to know you were pleased with your well-maintained room and that you had a pleasant stay here. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 3.4 star rating with 2,026 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.