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Extended Stay America Select Suites - Chicago - O'Hare
- Hotels
- Des Plaines, IL
About this business
Extended Stay America Hotel Chicago - O'Hare is located at 1201 E Touhy Ave, Des Plaines, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1201 E. Touhy Ave., Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good for a smoker and pets WiFi was out so that was awful since i was there 2 nights. should have been offered a free movie or something. people were nice but not too knowledgeable. location is good for airport stay. room was okay. no microwave in room. have to ask for dishes and coffee pot. good for traveling with pet. big park across the street. plenty of restaurants near if you dont mind walking few blocks. good for a smoker
Business response:
Crystal, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and some aspects of our hotel. That being said, we are sorry that you were unhappy with our in-room amenities. Your feedback is appreciated as it will help us improve our facilities moving forward. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. It was a pleasure hosting you, and we look forward to welcoming you b... read more
Business response:
Yvette, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. We look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Business response:
Sonia, thanks for taking the time to share your fantastic rating of Extended Stay America. We appreciate you being our guest and look forward to your next visit. Sincerely, Hotel Management
Recommend Super quiet rooms. Very clean rooms, stairwells, halls and lobby. Elevators had a cigarette smell in them. Very friendly staff. Will definaltey stay again!
Business response:
Amy, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Right outside O'Hare International Thank you to Extended Stay America for allowing me an early check-in as I came in from the west coast on a red eye to attend a family funeral that morning. Was able to shower and freshen up before the service and appreciate the accommodation Extended Stay Aherica provided. Room was clean, simple, and provided the basic amenities for my short turnaround trip. I like the proximity to the airport as this was during the work week and wasn't sure what traffic would be like in Chicago. Breakfast ... read more
Business response:
Sue, thanks for being our guest at Extended Stay America. We are delighted to read you liked the kitchenette in your room and that our location was perfect for your needs. Thank you for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Jason, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Nice stay I expected a small oven in the kitchenette, but there was none, and the "fully equipped" was minimal, but overall it was a good experience. It would have been nicer if, during the record snowstorm, someone had dug out the cars instead of providing me the shovel, but that might have been too much to ask. It was a very nice place to stay.
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Close to restaurants and shopping malls- good The staff was very good and customer oriented. they addressed our needs immediately. They were friendly.
Business response:
Martha, thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and courteous service. That being said, we are sorry if any inconvenience was caused while you were here. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - O'Hare
How is Extended Stay America Select Suites - Chicago - O'Hare rated?
Extended Stay America Select Suites - Chicago - O'Hare has a 4.2 star rating with 1,308 reviews.
When is Extended Stay America Select Suites - Chicago - O'Hare open?
Extended Stay America Select Suites - Chicago - O'Hare is open now. It will close tomorrow at 12:00 a.m.