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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Stay awhile at Extended Stay America Select - Cleveland - Mentor! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as Headlands Beach State Park, The Cleveland Museum of Art, West Side Market and the Rock & Roll Hall of Fame. When you stay at an Extended Stay America hotel, you’ll enjoy just the righ... read more
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff were very helpful and kind.
Business response:
Thank you so much for taking the time to share your experience with us, Wendell. We couldn't be more pleased than to see that our team did such a wonderful delivering exceptional customer service. We would love to see you again the next time the need arises!
Business response:
Thank you for taking the time to review your stay with us, Angelic. We are so happy that you enjoyed your time at our hotel! We hope to see you again soon!
it was ok
Business response:
Thank you for your feedback and review, Teddi. We hope that our accommodations met your needs, and would love to see you again the next time you need a simple, basic, and comfortable stay.
Quick stop Very clean, excellent customer service. Awesome kitchenette. Bed uncomfortable due to rail in the base.
Business response:
Wow! Thank you so much for the incredible rating and review, Mary! We do, however, apologize for the issues you had with the bed. We will forward this feedback to upper management as we are always looking for ways to improve.
Everything was great
Business response:
Thank you so much for your thoughtful review, Olivia. We are so happy to see that you enjoyed your overall stay and appreciate your feedback. We hope to see you again soon the next time you are in the area!
It was a basic and clean room but it felt odd. The entry way made it feel overly unfriendly. My children were so uncomfortable that we drove home 3 hours late into the night rather than stay there.
Business response:
We appreciate your rating and review. We hate to see that we fell short in delivering an exceptional experience for you and your family. Our team works hard to make your stay feel like home and we apologize that this did not happen for you. We would love another chance to show you a much better experience the next time your travels bring you this way.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 4.1 star rating with 489 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.