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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean outside and inside
Business response:
Thank you for being our guest and letting us provide you with an overall comfortable stay, William. We hope that our hotel was able to meet your needs during your visit.
Business response:
Thank you for taking the time to rate your stay with us, Linda! We are so happy that you enjoyed such a phenomenal time with us! We look forward to welcoming you back the next time your travels bring you this way!
Check in lady Yasmin was really nice. Room smelled terrible. Smelled like fish..eww! Only had 1 towel and no wash towel.
Business response:
Thank you for taking the time to review and rate your stay with us, Linda! We appreciate your constructive feedback and apologize for any issues that this created. We are always looking for ways to improve and will use your feedback to do just that.
Front desk manager and employee where beyond kind and all in all just great people! Will definitely be booking again soon!
Business response:
Thank you for allowing us to host you. We are so happy that you enjoyed such a phenomenal stay with us, Shannon! We strive to deliver an exceptional guest experience and we are so happy to see that you noticed! Please come back to see us again soon!
Staff were very helpful and kind.
Business response:
Thank you so much for taking the time to share your experience with us, Wendell. We couldn't be more pleased than to see that our team did such a wonderful delivering exceptional customer service. We would love to see you again the next time the need arises!
Business response:
Thank you for taking the time to review your stay with us, Angelic. We are so happy that you enjoyed your time at our hotel! We hope to see you again soon!
it was ok
Business response:
Thank you for your feedback and review, Teddi. We hope that our accommodations met your needs, and would love to see you again the next time you need a simple, basic, and comfortable stay.
Quick stop Very clean, excellent customer service. Awesome kitchenette. Bed uncomfortable due to rail in the base.
Business response:
Wow! Thank you so much for the incredible rating and review, Mary! We do, however, apologize for the issues you had with the bed. We will forward this feedback to upper management as we are always looking for ways to improve.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 978 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.