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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a basic and clean room but it felt odd. The entry way made it feel overly unfriendly. My children were so uncomfortable that we drove home 3 hours late into the night rather than stay there.
Business response:
We appreciate your rating and review. We hate to see that we fell short in delivering an exceptional experience for you and your family. Our team works hard to make your stay feel like home and we apologize that this did not happen for you. We would love another chance to show you a much better experience the next time your travels bring you this way.
Business response:
Thank you for your rating, Erin. We appreciate you choosing WoodSpring Suites for your traveling needs and hope that you our accommodations fit your needs. We would love to welcome you back the next time your travels bring you this way. We wish you nothing but safe and happy travels in the future.
Business response:
Thank you for taking the time to rate your stay. We truly appreciate you sharing this with us as we value the opinions of all our guests. We would love another chance to show you a great experience the next time your travels bring you this way!
It was easy to get to and there was places to eat near by.
Business response:
Thank you so much for your wonderful rating and review! We would love to see you again the next time you come our way!
The area is quite nice, but exterior signage is lacking.
Business response:
We are so sorry that your review rating does not reflect the exceptional experience that we intended for you. Thank you for giving us a chance and we wish you all the best in your future lodging experiences.
Business response:
We are so happy to see that you enjoyed your time with us, Suzanne! We truly appreciate you taking the time to rate us! Please come back to see us soon!
Business response:
We are pleased you had an overall pleasant stay with us. Thank you for allowing us to host you and we wish you all the best in your travels.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 909 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.