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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the property very nice
Business response:
Dear Andrea, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay and found the property very nice. We hope to welcome you back to Extended Stay America on your next visit.Sincerely,Hotel Management
I wasn’t prepared to find no drinking water disposable cups.
Business response:
Dear Debra, Thank you for your feedback. We regret any inconvenience caused by the lack of disposable cups for drinking water. While we strive to provide essential amenities, we recommend contacting the front desk for any additional needs during your stay. We appreciate your understanding and look forward to serving you better on your next visit.Sincerely,Hotel Management
Clean and quiet
It served the purpose
Business response:
Dear Michael, Thank you for reviewing your stay. We are happy your overall experience was pleasant. We appreciate you choosing our hotel and hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely,Hotel Management
The property and rooms were very clean.
Business response:
Dear Nadine, Thank you for your positive feedback. We’re pleased to hear that you found the property and rooms satisfactory. Your comments are much appreciated, and we look forward to welcoming you back.Sincerely,Hotel Management
No coffee pot, cups or plates. We arrived after 10pm and had to wait 20-25 minutes for someone to come and check us in since check in was closed. No grab and go breakfast this morning.
Business response:
Dear Robert, Thank you for sharing your experience. We regret that you encountered delays during check-in and were unable to access breakfast options. We appreciate your feedback about the in-room amenities and will review these concerns with our team to enhance our services. Your input helps us improve, and we hope to better meet your expectations in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 978 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.