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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Stay awhile at Extended Stay America Select - Cleveland - Mentor! We are the perfect location for business travelers, students, tourists and those relocating to the Cleveland, OH area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as Headlands Beach State Park, The Cleveland Museum of Art, West Side Market and the Rock & Roll Hall of Fame. When you stay at an Extended Stay America hotel, you’ll enjoy just the righ... read more
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Inside has a weird smell
Business response:
Dear Albert, We want to thank you for your comments about your recent experience at our property, and we apologize for not meeting your expectations. We work hard to provide the best and cleanest environment for all our guests. This involves deep cleaning our rooms after our long-term guest stays so the suites will be allergen-free and fresh smelling for our guests. We appreciate your feedback to ensure future guests are not similarly impacted. We hope to host you again for the better experience you deserve.Sincerely,Hotel M... read more
Check In was different, but overall I could stay again if I needed to.
Business response:
Dear Troy, Thank you for choosing us and posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations. Hearing that your overall stay was good means we had accomplished our goal and have delivered you the value and experience you expect and deserve. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon. Sincerely,Dear Troy, Thank you for choosing us and posting such kind comments about o... read more
The staff is excellent, extremely helpful and polite. The room was clean and quiet. The entire property is well maintained and clean. The continental breakfast is excellent and fresh. The restaurant has a nice atmosphere and the food is delicious. I highly recommend this hotel.
Business response:
Dear richard, Thank you for choosing Extended Stay America and posting your review. We want to thank you for the positive feedback and for recommending us to other travelers. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 4.1 star rating with 466 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.