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Extended Stay America Select Suites - Cleveland - Mentor
- Hotels
- Mentor, OH
About this business
Location details
5650 Emerald Ct, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Chris! We look forward to welcoming you back the next time your travels bring you to the area!
Business response:
We are so happy to see that we left such a great impression on you, John! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Door cards do not work properly. There is no communication with front desk when a problem arises.
Business response:
Thank you for your feedback, Terri. We sincerely apologize for the problems that you experienced with the key card, along with the issues with the front desk. Our staff works hard to address any concerns you have in an efficient manner, and we can't apologize enough that this did not happen for you. We will make sure that we review your feedback with the team at the property for immediate action and resolve. We do wish you all the best in your future travels.
Business response:
We are glad our accommodations met your needs so nicely, Jeff. Thank you for the great rating and we hope to see you again soon!
Business response:
We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
Business response:
Thank you for such a wonderful rating! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
location, value, and the staff have been very helpful. even the other guests were nice! this was our second stay here and we will be back many more times to come.
Business response:
Thank you for such a wonderful rating, Lauren! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Business response:
We're so glad you had a great stay with us, Melissa. Thank you for letting us know.
Not ideal Very BARE BONES!! Walls extremely thin and Place FULL Of long term residents
Business response:
I'm so sorry our accommodations did not meet your needs during this stay, Hera. hank you for letting us know how we are coming across and what areas we need to address.
Frequently asked questions about Extended Stay America Select Suites - Cleveland - Mentor
How is Extended Stay America Select Suites - Cleveland - Mentor rated?
Extended Stay America Select Suites - Cleveland - Mentor has a 3.1 star rating with 915 reviews.
When is Extended Stay America Select Suites - Cleveland - Mentor open?
Extended Stay America Select Suites - Cleveland - Mentor is open now. It will close tomorrow at 12:00 a.m.